Faculty of Social Work, University of Labor and Social Affairs, Vietnam.
Families of children experiencing mental health conditions require not only therapeutic care but also supportive social environments characterized by empathy, understanding, and non-discrimination. Despite recent policy advancements in Viet Nam, community integration services for this population remain underexplored in empirical research, particularly with respect to their structural implementation and effectiveness. Guided by an ecological systems framework, this study examines the development, delivery models, and perceived effectiveness of community integration services for children with mental health conditions. A mixed-methods design was employed, combining a structured survey of 100 families and 100 service providers with 20 in-depth interviews conducted with family members, frontline professionals, and leaders of seven public and non-public social assistance facilities in Hanoi and Ho Chi Minh City. Quantitative data were analyzed descriptively and comparatively, while qualitative data were examined using thematic analysis to identify institutional and systemic factors shaping service implementation. The findings indicate that rehabilitation and special education services are the most institutionalized components of community integration support, whereas stigma-reduction communication and vocational guidance remain inconsistently implemented. Service delivery is predominantly facility-centered, with part-time models prevailing across institutions. Although satisfaction levels among families and providers are generally positive, structural constraints—including governance fragmentation, workforce specialization gaps, and persistent community stigma—limit service consistency and scalability. The study contributes to the literature by situating Viet Nam’s emerging service system within broader international mental health reform frameworks and demonstrating how multi-level structural factors mediate the implementation of community integration services. Strengthening coordinated governance, professional workforce development, and community-based engagement mechanisms will be critical for advancing inclusive and sustainable support systems for children experiencing mental health conditions.

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