Addressing contemporary issues in public administration: Effective strategies for improving efficiency and transparency in public services

Yuriі Shulzhyk; Inna Suray; Oksana Parkhomenko-Kutsevil; Vadym Zakharchenko; Oleksandr Slobozhan

doi:10.31893/multirev.2024spe080

Keywords:

territorial communities

decentralisation

local self-government

transparency

sustainable development

European integration

Abstract

In contemporary global public administration challenges, the interaction mechanism between civil society and government authorities becomes extremely important to ensure sustainable development and social well-being. Therefore, the relevance of this research is driven by the need to find an effective strategy to enhance efficient and transparent communication between the public and local government authorities. This work aims to analyse and assess the effectiveness of public administration mechanisms in the context of government-public interaction based on international experience and to develop effective ways and strategies for further application of participation tools. The study employs various methods, such as statistical data analysis, comparative methods, and population surveys. Firstly, it was established that government and local authorities should create favourable conditions for the development of public initiatives, avoid interference in the formation and activities of civil society institutions, use transparent mechanisms to support their work and involve the public in making and implementing government decisions. Thus, such communication will ensure the development of our state, strengthening its economic potential and defence capability. Particular attention was paid to the mechanisms for involving the public in decision-making in the Mykolaiv City Council, and practical advisory councils and their functions were identified. This allowed for the proposal of modern forms of participation to support the functioning of public services in the studied community. The practical significance of this work lies in the fact that the research results can serve as a basis for developing and implementing effective strategies and public administration programs in the context of communicative interaction between the government and the public, which will contribute to their sustainable social and economic development.
References
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27. https://doi.org/10.36059/978-966-397-343-2-14dd

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to cite

Shulzhyk, Y., Suray, I., Parkhomenko-Kutsevil, O., Zakharchenko, V., & Slobozhan, O. (2024). Addressing contemporary issues in public administration: Effective strategies for improving efficiency and transparency in public services . Multidisciplinary Reviews, 8, 2024spe080. https://doi.org/10.31893/multirev.2024spe080

[1] Acharya, K. K. and Scott, J. (2022). A study of the possibilities and limitations of local authorities in the provision of public services in Nepal. Public administration and politics, 25(1), 64–77. https://doi.org/10.1108/pap-01-2022-0006

[2] Allen, B., Tamindael, L. E., Bickerton, S. H. and Cho, W. (2020). Does citizen coproduction lead to better urban services in smart cities projects? An empirical study on e-participation in a mobile big data platform. Government Information Quarterly, 37(1), 101412. https://doi.org/10.1016/j.giq.2019.101412

[3] Andrienko, M., Slyusar, A., Haman, P., Fomin, A. and Stryuk, M. (2022). Directions of optimising the mechanism of the interaction of civil society institutions with state authorities. Scientific notes of the University "KROK", 4(68), 63–74. https://doi.org/10.31732/2663-2209-2022-68-63-74

[4] Astorga, C. R. A. (ed.). (2022). Políticaspúblicas con enfoque de Derechos Humanos. Consejo de Investigación y Evaluación de la Política Social, México. https://cieps.edomex.gob.mx. Accessed on August 22, 2024.

[5] Borshch, H., Viremeichyk, A. and Gunbina, O. (2021). Mechanisms of public services delivery: The European experience for Ukraine. Public Administration and Law Review, 3, 4–10. https://doi.org/10.36690/2674-5216-2021-3-4

[6] Christensen, T., Lægreid, P., Ladner, A., & Sager, F. (eds.) (2022). Taking stock: New public management (NPM) and post-NPM reforms – trends and challenges, handbook on the politics of public administration. Handbook on the Politics of Public Administration. Chapter 4, pp. 38–49 https://doi.org/10.4337/9781839109447.00010

[7] Devas, N. and Grant, U. (2023). Local government decision-making – citizen participation and local accountability: some evidence from Kenya and Uganda. Public Administration and Development, 23, 307–316. https://doi.org/10.1002/pad.281

[8] Diachenko, V., Diachenko, N., Suray, I., Novachenko, T. and Vasiurenko, O. (2022). Modern trends of innovative activity ensuring growth and sustainable development of the economy of Ukraine. Scientific Horizons, 25(7), 31–42. https://doi.org/10.48077/scihor.25(7).2022.31-42

[9] Goncharuk, N., Pyrohova, Y., Suray, I., Prokopenko, L. and Prudius, L. (2023). Reformation public administration in Ukraine in the context of European integration: Current state, problems and priorities. Economic Affairs, 68(03), 1613–1627. http://dx.doi.org/10.46852/0424-2513.3.2023.27

[10] Gornyk, V. G., Evmeshkina, O. L. and Simak, S. V. (2023). Prerequisites of effective public control in the field of urban planning. Public management and administration in Ukraine, 37, 90–94. https://doi.org/10.32782/pma2663-5240-2023.37.17

[11] Han, Y., Aryal, N. and Hwang, K. (2024). Local governmentsʼ accountability and public trust in Nepal: Does participation make a difference? Asia & the Pacific Policy Studies, 11(2), e387. https://doi.org/10.1002/app5.387

[12] Irvin, R. A. and Stansbury, J. (2004). Citizen participation in decision making: Is it worth the effort?.Public Administration Review, 64(1): 55–65. https://doi.org/10.1111/j.1540-6210.2004.00346.x

[13] Karataş, A. (2019). Post-new public management paradigm and its effects on public administration. International Social Mentality and Researcher Thinkers Journal, 5(26), 1796–1805. http://dx.doi.org/10.31576/smryj.392

[14] Kim, S., Lee, J. (2019). Citizen participation, process, and transparency in local government: An exploratory study policy. Studies Journal, 47, 1026–1047. https://doi.org/10.1111/psj.12236

[15] Kliuchnyk, А., Prohoniuk, L., Galunets, N., Husenko, A. and Oliinyk, T. (2023). Public management and administration in territorial communities of Ukraine during the war and in the post-war period. Economic Affairs, 68(Special Issue), 923–929. http://dx.doi.org/10.46852/0424-2513.2s.2023.40

[16] Kondratenko, N., Сhechetova, N., Obolentseva, L. and Krasnonosova, O. (2022). The theoretical and methodological bases of strategic planning for the development of Ukrainian regions. The Problems of Economy, 2, 93–99. https://doi.org/10.32983/2222-0712-2022-2-93-99

[17] Korotych, О. (2022 February). Strategic directions of public administration reform. Poster session presented at the International Scientific and Practical Conference "Public governance in Ukraine: Today's challenges and global imperatives", Khmelnytskyi.

[18] Lemke, F., Ehrhardt, K. and Popelyshyn, O. (2021). Support and resistance of public officials towards current eGovernment initiatives – A case study on Ukraine and Germany. dms – der modernestaat – Zeitschriftfür Public Policy, Recht und Management, 14(1): 61–80. https://doi.org/10.3224/dms.v14i1.08

[19] Liu, Y., Wang, L. and Ye, M. 2023. Public participation in democracy, local accountability and happiness: Evidence from rural China. Governance, 36(4), 1225–1245. https://doi.org/10.1111/gove.12738

[20] Mykolaiv City Council. (2024). Official website. https://mkrada.gov.ua.Accessed on August 22, 2024.

[21] Progoniuk, L. and Husenko, A. (2022). Main directions for improving public administration mechanisms in Ukraine. International Journal of Advanced and Applied Sciences, 9(8), 41–48. https://doi.org/10.21833/ijaas.2022.08.005

[22] Ressler, R. W., Paxton, P., Velasco, K., Pivnick, L., Weiss, I. and Eichstaedt, J. C. (2021). Non-profits: A public policy tool for the promotion of community subjective well-being. Journal of Public Administration Research and Theory, 31(4), 822–838. https://doi.org/10.1093/jopart/muab010

[23] Sydorenko, N. (2022). Modern trends in the development of public administration. Public Administration Aspects, 10(3), 59–63. https://doi.org/10.15421/152220

[24] Wesley, J. J. and Ribeiro, S. (2024). The public, the pandemic, and the public service: The case of Alberta. Canadian Public Administration. 67, 24–39. https://doi.org/10.1111/capa.12551

[25] Whetsell, T. A. (2024). What is the Public? A pragmatic analysis of a core concept in public administration. Perspectives on Public Management and Governance, 7(1–2), 27–36. https://doi.org/10.1093/ppmgov/gvad011

[26] Zhygan, Y. V. (2023 October). Stimulation of local economic development as a priority of the reform of decentralisation of power relations. Poster session presented at the International scientific and practical conference "Public administration in Ukraine: Challenges and prospects". Zaporozhye.

[27] https://doi.org/10.36059/978-966-397-343-2-14dd

Abstract

References

How to cite