• Abstract

    This study aims to investigate the prevalence of work engagement among young Vietnamese workers and to examine the influence of demographic factors on their engagement levels. A questionnaire survey was administered to 426 young workers, with 420 valid responses analyzed. The Utrecht Work Engagement Scale-17 was used to measure work engagement, and data were analyzed using descriptive statistics, comparative analyses, and post-hoc tests. Overall work engagement among young workers was average (M = 3.72, SD = 0.903). Male workers exhibited higher levels of dedication (M = 4.19, SD = 1.15) and vigor (M = 3.98, SD = 1.11) compared to females. Older workers (35-40 years) and those with more work experience (>5 years) demonstrated greater absorption and dedication. Significant differences in work engagement were found across age and work experience groups. The study highlights the importance of demographic factors in work engagement among young Vietnamese workers. Tailored organizational strategies that address gender-specific needs, support new hires, and leverage the expertise of experienced employees are recommended to enhance work engagement and productivity.

  • References

    1. Arora, R., & Adhikari, B. (2013). A Study on Personality as Predictor of Dedication Component of Work Engagement. International Journal of Development and Social Research, 2(1), 53-60. https://doi.org/10.2139/ssrn.2636050
    2. Bakker, A. B. (2011). An Evidence-Based Model of Work Engagement. Current Directions in Psychological Science, 20(4), 265-269. https://doi.org/10.1177/0963721411414534
    3. Bakker, A. B., & Albrecht, S. (2018). Work engagement: current trends. Career Development International, 23(1), 4-11. https://doi.org/10.1108/CDI-11-2017-0207
    4. Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career Development International, 13(3), 209-223. https://doi.org/10.1108/13620430810870476
    5. Bui, T. H. T., & Tran, T. M. D. (2017). Vietnamese Employee Work Engagement. Influence Of Organizational Socialization Tactics And Work-Home Interactions. In Z. Bekirogullari, M. Y. Minas, & R. X. Thambusamy (Eds.), ICEEPSY 2017: Education and Educational Psychology (Vol. 31, pp. 687-700). Future Academy. https://doi.org/10.15405/epsbs.2017.10.66
    6. Douglas, S., & Roberts, R. (2020). Employee age and the impact on work engagement. Strategic HR Review, 19(5), 209-213. https://doi.org/10.1108/SHR-05-2020-0049
    7. Eldor, L. (2016). Work Engagement: Toward a General Theoretical Enriching Model. Human Resource Development Review, 15(3), 317-339. https://doi.org/10.1177/1534484316655666
    8. George, J. M. (2011). The wider context, costs, and benefits of work engagement. European Journal of Work and Organizational Psychology, 20(1), 53-59. https://doi.org/10.1080/1359432X.2010.509924
    9. Guglielmi, D., Avanzi, L., Chiesa, R., Mariani, M. G., Bruni, I., & Depolo, M. (2016). Positive Aging in Demanding Workplaces: The Gain Cycle between Job Satisfaction and Work Engagement. Frontiers in Psychology, 7, 01224, Article 01224. https://doi.org/10.3389/fpsyg.2016.01224
    10. Jaworek, M., & Dyląg, A. (2015). Perception of work environment among women and men – workload and autonomy in relation to job engagement. Jagiellonian Journal of Management, 1(3), 155-174. https://doi.org/10.4467/2450114XJJM.15.012.4469
    11. Jenaro, C., Flores, N., Orgaz, M. B., & Cruz, M. (2011). Vigour and dedication in nursing professionals: towards a better understanding of work engagement. Journal of Advanced Nursing, 67(4), 865-875. https://doi.org/10.1111/j.1365-2648.2010.05526.x
    12. Kim, N., & Kang, S.-W. (2017). Older and More Engaged: The Mediating Role of Age-Linked Resources on Work Engagement. Human Resource Management, 56(5), 731-746. https://doi.org/10.1002/hrm.21802
    13. Koyuncu, M., Burke, R. J., & Fiksenbaum, L. (2006). Work engagement among women managers and professionals in a Turkish bank. Equal Opportunities International, 25(4), 299-310. https://doi.org/10.1108/02610150610706276
    14. Lee, Y., & Eissenstat, S. J. (2018). A longitudinal examination of the causes and effects of burnout based on the job demands-resources model. International Journal for Educational and Vocational Guidance, 18(3), 337-354. https://doi.org/10.1007/s10775-018-9364-7
    15. Leiter, M. P., & Bakker, A. B. (2010). Work Engagement: Introduction. In A. B. Bakker & M. P. Leiter (Eds.), Work Engagement: A Handbook of Essential Theory and Research (pp. 1-9). Psychology Press. https://doi.org/10.4324/9780203853047
    16. Mokhine, P., & Geyser, I. (2020). The Impact of Demographic Influences on Work Engagement for Front of House Female Hotel Employees. African Journal of Hospitality, Tourism and Leisure, 9(5), 842-855. https://doi.org/10.46222/ajhtl.19770720-55
    17. Pullman, A., & Chen, M. Y. (2020). Varieties of employment: a comparison of skill-based activities at work among youth and young adults in Canada. International Journal of Lifelong Education, 39(5-6), 576-590. https://doi.org/10.1080/02601370.2020.1836052
    18. Sasaki, N., Imamura, K., Tran, T. T. T., Nguyen, H. T., Kuribayashi, K., Sakuraya, A., Bui, T. M., Nguyen, Q. T., Nguyen, N. T., Nguyen, G. T. H., Zhang, M. W., Minas, H., Sekiya, Y., Watanabe, K., Tsutsumi, A., Shimazu, A., & Kawakami, N. (2021). Effects of Smartphone-Based Stress Management on Improving Work Engagement Among Nurses in Vietnam: Secondary Analysis of a Three-Arm Randomized Controlled Trial. Journal of Medical Internet Research, 23(2), e20445, Article e20445. https://doi.org/10.2196/20445
    19. Sawang, S., & Newton, C. J. (2014). Psychological Stress and Employee Engagement. In A. C. Michalos (Ed.), Encyclopedia of Quality of Life and Well-Being Research (pp. 5161-5166). Springer Netherlands. https://doi.org/10.1007/978-94-007-0753-5_4118
    20. Schaufeli, W., & Bakker, A. (2004). Utrecht Work Engagement Scale: Preliminary Manual Version 1.1. Occupational Health Psychology Unit Utrecht University.
    21. Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The Measurement of Work Engagement With a Short Questionnaire: A Cross-National Study. Educational and Psychological Measurement, 66(4), 701-716. https://doi.org/10.1177/0013164405282471
    22. Schaufeli, W. B., Salanova, M., González-romá, V., & Bakker, A. B. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3(1), 71-92. https://doi.org/10.1023/A:1015630930326
    23. Selmer, J., & Lauring, J. (2015). Work engagement and intercultural adjustment. International Journal of Cross Cultural Management, 16(1), 33-51. https://doi.org/10.1177/1470595815622491
    24. Sharma, A., Goel, A., & Sengupta, S. (2017). How does Work Engagement vary with Employee Demography?: —Revelations from the Indian IT industry. Procedia Computer Science, 122, 146-153. https://doi.org/10.1016/j.procs.2017.11.353
    25. Sortheix, F. M., Dietrich, J., Chow, A., & Salmela-Aro, K. (2013). The role of career values for work engagement during the transition to working life. Journal of Vocational Behavior, 83(3), 466-475. https://doi.org/10.1016/j.jvb.2013.07.003
    26. Steyn, R., & Grobler, S. (2016). Sex differences and work engagement: A study across 27 South African companies. Journal of Contemporary Management, 13, 461-481. https://doi.org/10.10520/EJC193357
    27. Tran, T. M. D., & Bui, T. H. T. (2017). Adapting the work engagement scale for young Vietnamese workers [Thích ứng thang đo sự gắn kết với công việc trên người lao động trẻ Việt Nam]. Journal of Psychology [Tạp chí Tâm lý học], 8(221), 17-28. https://nsti.vista.gov.vn/publication/download/hE/hEsUqFnXqF.html
    28. Tshilongamulenzhe, M. C., & Takawira, N. (2015). Examining the gender influence on employees’ work engagement within a South African University. Risk Governance and Control: Financial Markets & Institutions, 5(2-1), 110-119. https://doi.org/10.22495/rgcv5i2c1art5
    29. Upadyaya, K., Symonds, J. E., & Salmela-Aro, K. (2021). The Development of Study and Work Engagement in Young Adulthood. In E. A. Marshall & J. E. Symonds (Eds.), Young Adult Development at the School-to-Work Transition: International Pathways and Processes (pp. 3-C1.P96). Oxford University Press. https://doi.org/10.1093/oso/9780190941512.003.0001

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright (c) 2024 Malque Publishing

How to cite

Do, T. T., & Pham, M. T. T. (2024). Exploring work engagement among young workers: The impact of gender, age, and experience. Multidisciplinary Reviews, 7(9), 2024194. https://doi.org/10.31893/multirev.2024194
  • Article viewed - 98
  • PDF downloaded - 65