• Abstract

    This research investigates positive work attitudes among Vietnamese workers, aiming to fill a significant gap in the literature by examining how motivation influences these attitudes. Using a sample from four joint stock companies in Vietnam, the study employed a newly developed questionnaire and the Motivation at Work Scale. The results showed a moderately positive attitude among workers, with intrinsic motivation emerging as the strongest predictor of positive attitudes. Age differences revealed that older workers display greater passion and effort. The study concludes that experience may contribute to deeper work engagement and resilience, underscoring the importance of aligning work with intrinsic interests while also considering the role of extrinsic motivators.

  • References

    1. Bolino, M. C., & Klotz, A. C. (2017). How to Motivate Employees to Go Beyond Their Jobs. Harvard Business Review. https://hbr.org/2017/09/how-to-motivate-employees-to-go-beyond-their-jobs
    2. Bourgault, A. M., & Goforth, C. (2021). Embrace Teamwork to Create and Maintain a Positive Workplace Culture. Critical Care Nurse, 41(3), 8-10. https://doi.org/10.4037/ccn2021662
    3. Brokmeier, L. L., Bosle, C., Fischer, J. E., & Herr, R. M. (2022). Associations Between Work Characteristics, Engaged Well-Being at Work, and Job Attitudes — Findings from a Longitudinal German Study. Safety and Health at Work, 13(2), 213-219. https://doi.org/10.1016/j.shaw.2022.03.003
    4. Caniëls, M. C. J., Semeijn, J. H., & Renders, I. H. M. (2018). Mind the Mindset! The Interaction of Proactive Personality, Transformational Leadership and Growth Mindset for Engagement at Work. Career Development International, 23(1), 48-66. https://doi.org/10.1108/CDI-11-2016-0194
    5. Cao, X., Zhang, H., Li, P., & Huang, X. (2022). The Influence of Mental Health on Job Satisfaction: Mediating Effect of Psychological Capital and Social Capital. Frontiers in Public Health, 10, Article 797274. https://doi.org/10.3389/fpubh.2022.797274
    6. Choudhary, P., & Kunte, M. (2023). Is High-Performance Work System Making Employees Happy? An Integrated Model and Research Agenda for Sustainable Organizational Growth. Employee Responsibilities and Rights Journal. https://doi.org/10.1007/s10672-023-09451-8
    7. Clack, L. (2021). Employee Engagement: Keys to Organizational Success. In S. K. Dhiman (Ed.), The Palgrave Handbook of Workplace Well-Being (pp. 1001-1028). Springer International Publishing. https://doi.org/10.1007/978-3-030-30025-8_77
    8. Clausen, T., Pedersen, L. R. M., Andersen, M. F., Theorell, T., & Madsen, I. E. H. (2022). Job Autonomy and Psychological Well-Being: A Linear or a Non-linear Association? European Journal of Work and Organizational Psychology, 31(3), 395-405. https://doi.org/10.1080/1359432X.2021.1972973
    9. Ćulibrk, J., Delić, M., Mitrović, S., & Ćulibrk, D. (2018). Job Satisfaction, Organizational Commitment and Job Involvement: The Mediating Role of Job Involvement. Frontiers in Psychology, 9, Article 00132. https://doi.org/10.3389/fpsyg.2018.00132
    10. Deci, E. L., & Ryan, R. M. (2000). The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior. Psychological Inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01
    11. Donaldson, S. I., Lee, J. Y., & Donaldson, S. I. (2019). Evaluating Positive Psychology Interventions at Work: a Systematic Review and Meta-Analysis. International Journal of Applied Positive Psychology, 4(3), 113-134. https://doi.org/10.1007/s41042-019-00021-8
    12. Elrayah, M., & Semlali, Y. (2023). Sustainable Total Reward Strategies for Talented Employees’ Sustainable Performance, Satisfaction, and Motivation: Evidence from the Educational Sector. Sustainability, 15(2), Article 1605. https://doi.org/10.3390/su15021605
    13. Frémeaux, S., & Pavageau, B. (2020). Meaningful Leadership: How Can Leaders Contribute to Meaningful Work? Journal of Management Inquiry, 31(1), 54-66. https://doi.org/10.1177/1056492619897126
    14. Gagné, M., Forest, J., Gilbert, M.-H., Aubé, C., Morin, E., & Malorni, A. (2010). The Motivation at Work Scale: Validation Evidence in Two Languages. Educational and Psychological Measurement, 70(4), 628-646. https://doi.org/10.1177/0013164409355698
    15. Haddon, J. (2018). The Impact of Employees’ Well-Being on Performance in the Workplace. Strategic HR Review, 17(2), 72-75. https://doi.org/10.1108/SHR-01-2018-0009
    16. Hanssen, M. M., Vancleef, L. M. G., Vlaeyen, J. W. S., Hayes, A. F., Schouten, E. G. W., & Peters, M. L. (2015). Optimism, Motivational Coping and Well-being: Evidence Supporting the Importance of Flexible Goal Adjustment. Journal of Happiness Studies, 16(6), 1525-1537. https://doi.org/10.1007/s10902-014-9572-x
    17. Howard, J. L., Gagné, M., & Morin, A. J. S. (2020). Putting the Pieces Together: Reviewing the Structural Conceptualization of Motivation Within SDT. Motivation and Emotion, 44(6), 846-861. https://doi.org/10.1007/s11031-020-09838-2
    18. Kanfer, R., & Ackerman, P. L. (2004). Aging, Adult Development, and Work Motivation. The Academy of Management Review, 29(3), 440-458. https://doi.org/10.2307/20159053
    19. Khwaja, A., & Yang, N. (2022). Quantifying the Link Between Employee Engagement, and Customer Satisfaction and Retention in the Car Rental Industry. Quantitative Marketing and Economics, 20(3), 275-292. https://doi.org/10.1007/s11129-022-09253-6
    20. Krekel, C., Ward, G., de Neve, J.-E., & Workplace Well-being Committee. (2019). Employee Well-being, Productivity, and Firm Performance: Evidence and Case Studies. In Global Happiness and Wellbeing Policy Report 2019 (pp. 72-113). https://www.hbs.edu/ris/Publication%20Files/gh19_ch5_9e171d71-db54-4e08-a2eb-3cf1587daf4a.pdf
    21. Kreutzer, R. T. (2019). Methods to Create New Products, Services and Business Models. In R. T. Kreutzer (Ed.), Toolbox for Marketing and Management: Creative Concepts, Forecasting Methods, and Analytical Instruments (pp. 175-193). Springer International Publishing. https://doi.org/10.1007/978-3-030-13823-3_7
    22. Kumar, V., & Pansari, A. (2014). The Construct, Measurement, and Impact of Employee Engagement: a Marketing Perspective. Customer Needs and Solutions, 1(1), 52-67. https://doi.org/10.1007/s40547-013-0006-4
    23. Kumar, V., & Pansari, A. (2015). Measuring the Benefits of Employee Engagement. MIT Sloan Management Review. https://sloanreview.mit.edu/article/measuring-the-benefits-of-employee-engagement/
    24. Kundi, Y. M., Aboramadan, M., Elhamalawi, E. M. I., & Shahid, S. (2021). Employee Psychological Well-Being and Job Performance: Exploring Mediating and Moderating Mechanisms. International Journal of Organizational Analysis, 29(3), 736-754. https://doi.org/10.1108/IJOA-05-2020-2204
    25. Leslie, B., Anderson, C., Bickham, C., Horman, J., Overly, A., Gentry, C., Callahan, C., & King, J. (2021). Generation Z Perceptions of a Positive Workplace Environment. Employee Responsibilities and Rights Journal, 33(3), 171-187. https://doi.org/10.1007/s10672-021-09366-2
    26. Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive Psychological Capital: Measurement and Relationship With Performance and Satisfaction. Personnel Psychology, 60(3), 541-572. https://doi.org/10.1111/j.1744-6570.2007.00083.x
    27. Malhotra, N. K., Nunan, D., & Birks, D. F. (2017). Marketing Research: An Applied Approach (5th ed.). Pearson.
    28. McCarthy, I. O., Moonesinghe, R., & Dean, H. D. (2020). Association of Employee Engagement Factors and Turnover Intention Among the 2015 U.S. Federal Government Workforce. Sage Open, 10(2), Article 2158244020931847. https://doi.org/10.1177/2158244020931847
    29. Meinhardt, R., Junge, S., & Weiss, M. (2018). The Organizational Environment With Its Measures, Antecedents, and Consequences: A Review and Research Agenda. Management Review Quarterly, 68(2), 195-235. https://doi.org/10.1007/s11301-018-0137-7
    30. Miao, R., Bozionelos, N., Zhou, W., & Newman, A. (2021). High-Performance Work Systems and Key Employee Attitudes: The Roles of Psychological Capital and an Interactional Justice Climate. The International Journal of Human Resource Management, 32(2), 443-477. https://doi.org/10.1080/09585192.2019.1710722
    31. Mittal, V., Han, K., & Westbrook, R. A. (2018). Customer Engagement and Employee Engagement: A Research Review and Agenda. In R. W. Palmatier, V. Kumar, & C. M. Harmeling (Eds.), Customer Engagement Marketing (pp. 173-201). Springer International Publishing. https://doi.org/10.1007/978-3-319-61985-9_8
    32. Ng, T. W. H., & Feldman, D. C. (2010). The Relationships of Age With Job Attitudes: A Meta-Analysis. Personnel Psychology, 63(3), 677-718. https://doi.org/10.1111/j.1744-6570.2010.01184.x
    33. Pan, X., Chen, M., Hao, Z., & Bi, W. (2018). The Effects of Organizational Justice on Positive Organizational Behavior: Evidence from a Large-Sample Survey and a Situational Experiment. Frontiers in Psychology, 8, Article 02315. https://doi.org/10.3389/fpsyg.2017.02315
    34. Peeters, T., Van De Voorde, K., & Paauwe, J. (2022). The Effects of Working Agile on Team Performance and Engagement. Team Performance Management: An International Journal, 28(1/2), 61-78. https://doi.org/10.1108/TPM-07-2021-0049
    35. Pfrombeck, J., Burmeister, A., & Grote, G. (2024). Older Workers’ Knowledge Seeking From Younger Coworkers: Disentangling Countervailing Pathways to Successful Aging at Work. Journal of Organizational Behavior, 45(1), 1-20. https://doi.org/10.1002/job.2751
    36. Ryan, R. M., & Deci, E. L. (2000). Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions. Contemporary Educational Psychology, 25(1), 54-67. https://doi.org/10.1006/ceps.1999.1020
    37. Ryan, R. M., & Deci, E. L. (2020). Self-Determination Theory. In F. Maggino (Ed.), Encyclopedia of Quality of Life and Well-Being Research (pp. 1-7). Springer International Publishing. https://doi.org/10.1007/978-3-319-69909-7_2630-2
    38. Salcinovic, B., Drew, M., Dijkstra, P., Waddington, G., & Serpell, B. G. (2022). Factors Influencing Team Performance: What Can Support Teams in High-Performance Sport Learn from Other Industries? A Systematic Scoping Review. Sports Medicine - Open, 8(1), Article 25. https://doi.org/10.1186/s40798-021-00406-7
    39. Scheibe, S., & Moghimi, D. (2021). Age and Context Effects in Daily Emotion Regulation and Well-Being at Work. Work, Aging and Retirement, 7(1), 31-45. https://doi.org/10.1093/workar/waz014
    40. Shemshack, A., & Spector, J. M. (2020). A Systematic Literature Review of Personalized Learning Terms. Smart Learning Environments, 7(1), Article 33. https://doi.org/10.1186/s40561-020-00140-9
    41. Sironi, E. (2019). Job Satisfaction as a Determinant of Employees’ Optimal Well-Being in an Instrumental Variable Approach. Quality & Quantity, 53(4), 1721-1742. https://doi.org/10.1007/s11135-019-00835-3
    42. Sypniewska, B., Baran, M., & Kłos, M. (2023). Work Engagement and Employee Satisfaction in the Practice of Sustainable Human Resource Management – Based on the Study of Polish Employees. International Entrepreneurship and Management Journal, 19(3), 1069-1100. https://doi.org/10.1007/s11365-023-00834-9
    43. Taneva, S. K., Arnold, J., & Nicolson, R. (2016). The Experience of Being an Older Worker in an Organization: A Qualitative Analysis. Work, Aging and Retirement, 2(4), 396-414. https://doi.org/10.1093/workar/waw011
    44. Toth, I., Heinänen, S., & Puumalainen, K. (2021). Passionate and Engaged? Passion for Inventing and Work Engagement in Different Knowledge Work Contexts. International Journal of Entrepreneurial Behavior & Research, 27(9), 1-25. https://doi.org/10.1108/IJEBR-09-2020-0632
    45. van der Voordt, T., & Jensen, P. A. (2023). The Impact of Healthy Workplaces on Employee Satisfaction, Productivity and Costs. Journal of Corporate Real Estate, 25(1), 29-49. https://doi.org/10.1108/JCRE-03-2021-0012
    46. Vasconcelos, A. F. (2018). Older Workers as a Source of Wisdom Capital: Broadening Perspectives. Revista de Gestão, 25(1), 102-118. https://doi.org/10.1108/REGE-11-2017-002

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright (c) 2024 Malque Publishing

How to cite

Ha, C. T. M., Nguyen, H. T., & Vu, H. T. (2024). Motivational influence on positive work attitudes: An exploration among Vietnamese workers. Multidisciplinary Reviews, 7(9), 2024189. https://doi.org/10.31893/multirev.2024189
  • Article viewed - 28
  • PDF downloaded - 20