• Abstract

    Voice is a critical employee behavior that promotes ideas, concerns and ideas throughout the company. It is a frequent technique that learning the obstacles of leadership and issues that can affect the functioning of the corporation. In this paper, our primary goal of the research on employee voices, determine fields and the research findings on employee voice can be utilized as well as modified to be applied in other categories that illustrate the result in a more broad conception of employee voice. This review includes the fields of employee voice and Organizational Behavior (OB) coupled with Human Resource Management/Employment Relations (HRM/ER). It maintains by indicating the field's conceptions and assessments of employee voices that are distinct from one another. The impact of direct opinions from superiors, direct voice involvement and the mediating function that trust assumes are in those interactions. Based on significance, technique, process and voice management, it identifies their similarities and variations.

  • References

    1. Abdulgalimov, D., Kirkham, R., Nicholson, J., Vlachokyriakos, V., Briggs, P., & Olivier, P. (2020, April). Designing for employee voice. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (pp. 1-13). 10.1145/3313831.3376284
    2. Afsar, B., Shahjehan, A., Shah, S. I., & Wajid, A. (2019). The mediating role of transformational leadership in the relationship between cultural intelligence and employee voice behavior: A case of hotel employees. International Journal of Intercultural Relations, 69, 66-75. 10.1016/j.ijintrel.2019.01.001
    3. Akingbola, K. (2020). COVID-19: The prospects for nonprofit human resource management. Canadian Journal of Nonprofit and Social Economy Research, 11(1), 5-5. 10.29173/cjnser.2020v11n1a372
    4. Albrecht, S. L., & Marty, A. (2020). Personality, self-efficacy and job resources and their associations with employee engagement, affective commitment and turnover intentions. The International Journal of Human Resource Management, 31(5), 657-681. 10.1080/09585192.2017.1362660
    5. Baran, M., & Sypniewska, B. (2020). The impact of management methods on employee engagement. Sustainability, 12(1), 426. 10.3390/su12010426
    6. Bengtsson, B., & Bohman, H. (2021). Tenant voice–As strong as it gets. Exit, Voice and Loyalty in housing renovation. Housing, Theory and Society, 38(3), 365-380. 10.1080/14036096.2020.1766558
    7. Boon, C., Den Hartog, D. N., & Lepak, D. P. (2019). A systematic review of human resource management systems and their measurement. Journal of management, 45(6), 2498-2537. 10.1177/0149206318818718
    8. Bradley, E. H. (2020). Diversity, inclusive leadership, and health outcomes. International Journal of Health Policy and Management, 9(7), 266. 10.15171%2Fijhpm.2020.12
    9. Budd, J. W., Lamare, J. R., & Timming, A. R. (2018). Learning about democracy at work: Cross-national evidence on individual employee voice influencing political participation in civil society. ILR Review, 71(4), 956-985. 10.1177/0019793917746619
    10. Casey, D. L., & McMillan, G. S. (2019). Employee voice and silence: a bibliometric analysis of the literature. International Journal of Bibliometrics in Business and Management, 1(3), 251-266. 10.1504/IJBBM.2019.097729
    11. Chen, L., Luo, F., Zhu, X., Huang, X., & Liu, Y. (2020). Inclusive leadership promotes challenge-oriented organizational citizenship behavior through the mediation of work engagement and moderation of organizational innovative atmosphere. Frontiers in psychology, 11, 560594. 10.3389/fpsyg.2020.560594
    12. Chen, L., Zhang, Z. D., & Jia, W. T. (2020). When and why leaders’ helping behavior promotes employees’ thriving: Exploring the role of voice behavior and perceived leader’s role overload. Frontiers in Psychology, 11, 553512. 10.3389/fpsyg.2020.553512
    13. Dong, R., Yu, W., Ni, S., & Hu, Q. (2023). Ageism and employee silence: The serial mediating roles of work alienation and organizational commitment. Ethics & Behavior, 33(8), 702-721. 10.1080/10508422.2022.2126843
    14. Ghani, B., & Hyder, S. I. (2020). Employee voice behavior at individual and organizational level: an integrative review. Journal of Critical Reviews, 7(4), 2704-2716.
    15. Ghani, B., & Malik, M. A. R. (2023). Social media and employee voice: a comprehensive literature review. Behaviour & Information Technology, 42(14), 2407-2427. 10.1080/0144929X.2022.2126329
    16. Iqbal, A. (2019). The strategic human resource management approaches and organisational performance: The mediating role of creative climate. Journal of Advances in Management Research, 16(2), 181-193. 10.1108/JAMR-11-2017-0104
    17. Järlström, M., Saru, E., & Vanhala, S. (2018). Sustainable human resource management with salience of stakeholders: A top management perspective. Journal of Business Ethics, 152, 703-724. 10.1007/s10551-016-3310-8
    18. Jiang, Z., Le, H., & Gollan, P. J. (2018). Cultural intelligence and voice behavior among migrant workers: the mediating role of leader–member exchange. The International Journal of Human Resource Management, 29(5), 1082-1112. 10.1080/09585192.2017.1322119
    19. Kahne, J., & Bowyer, B. (2018). The political significance of social media activity and social networks. Political communication, 35(3), 470-493. 10.1080/10584609.2018.1426662
    20. Kaufman, B. E. (2020). Employee voice before Hirschman: its early history, conceptualization and practice. In Handbook of research on employee voice (pp. 19-37). Edward Elgar Publishing. 10.4337/9781788971188.00008
    21. Kwon, B., & Farndale, E. (2020). Employee voice viewed through a cross-cultural lens. 100653. 10.1016/j.hrmr.2018.06.002 Human Resource Management Review, 30(1),
    22. Lee, H. W., Pak, J., Kim, S., & Li, L. Z. (2019). Effects of human resource management systems on employee proactivity and group innovation. Journal of Management, 45(2), 819-846. 10.1177/0149206316680029
    23. Lee, S. H., Lee, T. W., & Phan, P. H. (2020). Prosocial advocacy voice in healthcare: Implications for human resource management. In Research in Personnel and Human Resources Management (pp. 181-221). Emerald Publishing Limited. 10.1108/S0742-730120200000038007
    24. Li, C., Liang, J., & Farh, J. L. (2020). Speaking up when water is murky: An uncertainty-based model linking perceived organizational politics to employee voice. Journal of Management, 46(3), 443-469. 10.1177/0149206318798025
    25. Marcinkowski, F., Kieslich, K., Starke, C., & Lünich, M. (2020, January). Implications of AI (un-) fairness in higher education admissions: the effects of perceived AI (un-) fairness on exit, voice and organizational reputation. In Proceedings of the 2020 conference on fairness, accountability, and transparency (pp. 122-130). 10.1145/3351095.3372867
    26. McClean, E. J., Martin, S. R., Emich, K. J., & Woodruff, C. T. (2018). The social consequences of voice: An examination of voice type and gender on status and subsequent leader emergence. Academy of Management Journal, 61(5), 1869-1891. 10.5465/amj.2016.0148
    27. Mir, A., Rafique, M., & Mubarak, N. (2021). Impact of inclusive leadership on project success: Testing of a model in information technology projects. International Journal of Information Technology Project Management (IJITPM), 12(1), 63-79. 10.4018/IJITPM.2021010103
    28. Mowbray, P. K., Wilkinson, A., & Tse, H. (2019). Evolution, separation and convergence of employee voice concept. Employee voice at work, 3-21. 10.1007/978-981-13-2820-6_1
    29. Najeeb, A., & Barrett, M. (2019). Conformance or evasion: Employment legislation and employment practices in self-contained tourist resorts. Employee Relations: The International Journal, 41(6), 1183-1204. 10.1108/ER-08-2018-0209
    30. Nazir, S., Shafi, A., Asadullah, M. A., Qun, W., & Khadim, S. (2021). Linking paternalistic leadership to follower's innovative work behavior: the influence of leader–member exchange and employee voice. European Journal of Innovation Management, 24(4), 1354-1378. 10.1108/EJIM-01-2020-0005
    31. Nechanska, E., Hughes, E., & Dundon, T. (2020). Towards an integration of employee voice and silence. Human Resource Management Review, 30(1), 100674. 10.1016/j.hrmr.2018.11.002
    32. Qian, J., Li, X., Wang, B., Song, B., Zhang, W., Chen, M., & Qu, Y. (2018). A role theory perspective on how and when goal-focused leadership influences employee voice behavior. Frontiers in psychology, 9, 1244. 10.3389/fpsyg.2018.01244
    33. Rasool, S. F., Samma, M., Wang, M., Zhao, Y., & Zhang, Y. (2019). How human resource management practices translate into sustainable organizational performance: the mediating role of product, process and knowledge innovation. Psychology research and behavior management, 1009-1025. 10.2147/PRBM.S204662
    34. Rohlfer, S. (2018). Employee involvement and participation in SMEs: a synthesis of extant research. Journal of Evolutionary Studies in Business, 3(1), 112-136. 10.1344/jesb2018.1.j039
    35. Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835. 10.1016/j.hrmr.2021.100835
    36. Sifatu, W. O., Sjahruddin, H., Fajriah, Y., Dwijendra, N. K., & Santoso, A. (2020). Innovative work behaviors in pharmacies of Indonesia: Role of employee voice, generational diversity management and employee engagement. Systematic Reviews in Pharmacy, 11(2), 725-734.
    37. Singh, S. K., Del Giudice, M., Chierici, R., & Graziano, D. (2020). Green innovation and environmental performance: The role of green transformational leadership and green human resource management. Technological forecasting and social change, 150, 119762. 10.1016/j.techfore.2019.119762
    38. Song, Q., Wang, Y., Chen, Y., Benitez, J., & Hu, J. (2019). Impact of the usage of social media in the workplace on team and employee performance. Information & Management, 56(8), 103160. 10.1016/j.im.2019.04.003
    39. Unler, E., & Caliskan, S. (2019). Individual and managerial predictors of the different forms of employee voice. Journal of Management Development, 38(7), 582-603. 10.1108/JMD-02-2019-0049
    40. Wæraas, A., & Dahle, D. Y. (2020). When reputation management is people management: Implications for employee voice. European management journal, 38(2), 277-287. 10.1016/j.emj.2019.08.010
    41. Wilkinson, A., Barry, M., & Morrison, E. (2020). Toward an integration of research on employee voice. Human Resource Management Review, 30(1). 10.1016/j.hrmr.2018.12.001
    42. Williams, A. M., & Bland, J. T. (2020). Drivers of social engagement: Employee voice–advice sharing relationship. Review of Public Personnel Administration, 40(4), 669-690. 10.1177/0734371X19850873
    43. Xu, M., Qin, X., Dust, S. B., & DiRenzo, M. S. (2019). Supervisor-subordinate proactive personality congruence and psychological safety: A signaling theory approach to employee voice behavior. The Leadership Quarterly, 30(4), 440-453. 10.1016/j.leaqua.2019.03.001
    44. Ye, Q., Wang, D., & Li, X. (2019). Inclusive leadership and employees’ learning from errors: A moderated mediation model. Australian Journal of Management, 44(3), 462-481. 10.1177/0312896218805796
    45. Zhao, H., & Zhou, Q. (2021). Socially responsible human resource management and hotel employee organizational citizenship behavior for the environment: A social cognitive perspective. International Journal of Hospitality Management, 95, 102749. 10.1016/j.ijhm.2020.102749
    46. Zheng, Y., Liu, S., Huang, W., & Jiang, J. J. Y. (2020). Inter-organizational cooperation in automotive new product development projects. Industrial Management & Data Systems, 120(1), 79-97. 10.1108/IMDS-04-2019-0217

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright (c) 2023 Malque Publishing

How to cite

Kumari, S., Mishra, S., Kalra, H., Umakanth, S., & Srivastava, M. (2024). An in-depth examination of management interaction through employee voice dynamics in human resource management. Multidisciplinary Reviews, 6, 2023ss088. https://doi.org/10.31893/multirev.2023ss088
  • Article viewed - 110
  • PDF downloaded - 73