Examination of strategies and tactics for crisis response in emergency situations

Yaroslav Leonov; Severion Dangadze; Olga Chorna; Nataliia Smentyna; Anastasiia Fialkovska

doi:10.31893/multirev.2024spe018

Keywords:

emergencies

government intervention

international cooperation

global economy

sustainable recovery

management strategies

Abstract

The article presents a comprehensive analysis of crisis management strategies in emergencies, focusing on the government's role, the significance of international cooperation, and the strategies' impact on the economy and society. Effective crisis management is a crucial challenge for states in the age of globalization and the increasing interdependence of global economies. They must be able to respond quickly to crises, minimize their negative consequences, and ensure sustainable recovery. The research is relevant because comprehensive approaches to crisis management that consider the specifics of modern global challenges are needed. The research aims to identify effective crisis management strategies that enable optimal use of state, private sector, and international community resources to overcome emergencies. The scientific value of the work lies in a comprehensive analysis of crisis management, including the role of government institutions, the private sector, and international cooperation. The research novelty stems from applying an integrated approach to crisis management, enabling the evaluation of the effectiveness of different strategies in the context of contemporary challenges. The research methods comprise literature analysis, comparative analysis of crisis management models, and case studies from various countries' practices. The research findings suggest that a balance between solid government intervention and involving resources from the private sector and civil society is necessary for effective crisis management. The conclusions highlight the importance of developing flexible crisis management strategies that adapt to rapidly changing conditions and ensure effective recovery after crises. Further study is recommended to explore mechanisms for cooperation between the state, private sector, and international organizations. It will help to ensure the global economy's resilience to future challenges.
References
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4. Abdoul-Azize, H. T., & El Gamil, R. (2021). Social protection as a key tool in crisis management: learnt lessons from the COVID-19 pandemic. Global Social Welfare, 8, 107-116. https://doi.org/10.1007%2Fs40609-020-00190-4
5. Al-Janabi, A. S. H., Mhaibes, H. A., & Hussein, S. A. (2022). The role of learning organizations in crisis management strategy: A case study. Corporate & Business Strategy Review, 3(1), 8-21. https://doi.org/10.22495/cbsrv4i1art1
6. Aldao, C., Blasco, D., Espallargas, M. P., & Rubio, S. P. (2021). Modelling the crisis management and impacts of 21st century disruptive events in tourism: the case of the COVID-19 pandemic. Tourism Review, 76(4), 929-941. https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/covidwho-1276407. Accessed on April 17, 2024.
7. Ardito, L., Coccia, M., & Messeni Petruzzelli, A. (2021). Technological exaptation and crisis management: Evidence from COVID‐19 outbreaks. R&d Management, 51(4), 381-392. https://doi.org/10.1111/radm.12455
8. Bondarenko, S., Bratko, A., Antonov, V., Kolisnichenko, R., Hubanov, O., & Mysyk, A. (2022). Improving the state system of strategic planning of national security in the context of informatization of society. Journal of Information Technology Management, 14, 1-24. https://doi.org/10.22059/jitm.2022.88861
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11. Burhan, M., Salam, M. T., Abou Hamdan, O., & Tariq, H. (2021). Crisis management in the hospitality sector SMEs in Pakistan during COVID-19. International Journal of Hospitality Management, 98, 103037. https://doi.org/10.1016/j.ijhm.2021.103037
12. Chorna, О., Semenets-Orlova, I, Shyshliuk, V., Pugachov, M, Pugachov, V. (2023). Anti-Crisis regulation of enterprises through digital management. International Journal of Professional Business Review, 8(5), 1–14. https://doi.org/10.26668/businessreview/2023.v8i5.1940
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14. Eriksson, P., & Hallberg, N. (2022). Crisis management as a learning system: Understanding the dynamics of adaptation and transformation in-between crises. Safety science, 151, 105735. https://doi.org/10.1016/j.ssci.2022.105735
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19. Kuipers, S., & Wolbers, J. (2021). Organizational and institutional crisis management. In Oxford Research Encyclopedia of Politics. https://doi.org/10.1093/acrefore/9780190228637.013.1611
20. Le, D., & Phi, G. (2021). Strategic responses of the hotel sector to COVID-19: Toward a refined pandemic crisis management framework. International Journal of Hospitality Management, 94, 102808. https://doi.org/10.1016%2Fj.ijhm.2020.102808
21. Lee-Geiller, S., & Lee, T. (2022). How does digital governance contribute to effective crisis management? A case study of Korea’s response to COVID-19. Public Performance & Management Review, 45(4), 860-893. https://doi.org/10.1080/15309576.2022.2054434
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24. Leta, S. D., & Chan, I. C. C. (2021). Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality. International Journal of Hospitality Management, 95, 102915. http://dx.doi.org/10.1016/j.ijhm.2021.102915
25. Mao, Y. (2021). Political institutions, state capacity, and crisis management: A comparison of China and South Korea. International Political Science Review, 42(3), 316-332. http://dx.doi.org/10.1177/0192512121994026
26. Martinez, N., Kilag, O. K., & Macario, R. (2023). The Impact of Organizational Culture on Leadership Strategies in Crisis Management. Excellencia: International Multi-disciplinary Journal of Education (2994-9521), 1(5), 454-466. https://risejournals.org/index.php/imjrise/article/view/202. Accessed on April 17, 2024.
27. McNamara, A. (2021). Crisis management in higher education in the time of Covid-19: The case of actor training. Education sciences, 11(3), 132. https://doi.org/10.3390/educsci11030132
28. Miguel, C., Pechurina, A., Kirkulak-Uludag, B., Drotarova, M. H., Dumančić, K., Braje, I. N., & Giglio, C. (2022). Short-term rental market crisis management during the COVID-19 pandemic: Stakeholders’ perspectives. International Journal of Hospitality Management, 102, 103147. https://doi.org/10.1016/j.ijhm.2022.103147
29. Olsen, M., Oskarsson, P. A., Hallberg, N., Granåsen, M., & Nordström, J. (2023). Exploring collaborative crisis management: a model of essential capabilities. Safety science, 162, 106092. https://doi.org/10.1016/j.ssci.2023.106092
30. Otto, L., & Lumapenet, H. (2022). Technological Leadership and Crisis Management Skills of the School Administrators Towards School Development in the Special Geographical Area of MBHTE-BARMM. International Journal Of Advance Research And Innovative Ideas In Education, 8(3), 3934-3937. https://www.researchgate.net/publication/361353468_Technological_Leadership_and_Crisis_Management_Skills_of_the_School_Administrators_Towards_School_Development_in_the_Special_Geographical_Area_of_MBHTE-BARMM. Accessed on April 17, 2024.
31. Rayburn, S. W., Anderson, S., & Sierra, J. J. (2021). Future thinking continuity of learning in marketing: A student perspective on crisis management in higher education. Marketing Education Review, 31(3), 241-255. http://dx.doi.org/10.1080/10528008.2020.1837633
32. Remondelli, M. H., Remick, K. N.; Shackelford, S. A.; Gurney, Jennifer M., Pamplin, J. C., Polk, T. M., Potter, B. K., & Holt, D. B. (2023). Casualty care implications of large-scale combat operations. Journal of Trauma and Acute Care Surgery, 95(2), 180-184. https://doi.org/10.1097/TA.0000000000004063
33. San, S., Bastug, M. F., & Basli, H. (2021). Crisis management in authoritarian regimes: A comparative study of COVID-19 responses in Turkey and Iran. Global Public Health, 16(4), 485-501. https://doi.org/10.1080/17441692.2020.1867880
34. Uy, F., Kilag, O. K., Abendan, C. F., Macapobre, K., Cañizares, M. C., & Yray, F. (2023). Application of Adaptive Crisis Management Theory: The Dynamics of Leadership in Times of Crisis. Excellencia: International Multi-disciplinary Journal of Education (2994-9521), 1(5), 159-170. https://multijournals.org/index.php/excellencia-imje/article/view/109
35. Van Alphen J., Haasnoot M., & Diermanse F. (2022). Uncertain Accelerated Sea-Level Rise, Potential Consequences, and Adaptive Strategies in The Netherlands. Water, 14(10), 1527. https://doi.org/10.3390/w14101527
36. Van Hecke, S., Fuhr, H., & Wolfs, W. (2021). The politics of crisis management by regional and international organizations in fighting against a global pandemic: the member states at a crossroads. International Review of Administrative Sciences, 87(3), 672-690. https://doi.org/10.1177/0020852320984516
37. Wodak, R. (2021). Crisis communication and crisis management during COVID-19. Global Discourse, 11(3), 329-353. http://dx.doi.org/10.1332/204378921X16100431230102
38. Wut, T. M., Xu, J. B., & Wong, S. M. (2021). Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda. Tourism Management, 85, 104307. https://doi.org/10.1016/j.tourman.2021.104307
39. Zayed, N. M., Edeh, F. O., Darwish, S., Islam, K. M. A., Kryshtal, H., Nitsenko, V., & Stanislavyk, O. (2022). Human resource skill adjustment in service sector: Predicting dynamic capability in post COVID-19 work environment. Journal of Risk and Financial Management, 15(9). https://doi.org/10.3390/jrfm15090402
40. Zhong, L., Sun, S., Law, R., & Li, X. (2021). Tourism crisis management: Evidence from COVID-19. Current Issues in Tourism, 24(19), 267. http://dx.doi.org/10.1080/13683500.2021.1901866

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to cite

Leonov, Y., Dangadze, S., Chorna, O., Smentyna, N., & Fialkovska, A. (2024). Examination of strategies and tactics for crisis response in emergency situations. Multidisciplinary Reviews, 7, 2024spe018. https://doi.org/10.31893/multirev.2024spe018

[1] Abbas, J. (2021). Crisis management, transnational healthcare challenges and opportunities: The intersection of COVID-19 pandemic and global mental health. Research in Globalization, 3, 100037. https://doi.org/10.1016/j.resglo.2021.100037

[2] Abbas, J., Wang, D., Su, Z., & Ziapour, A. (2021). The role of social media in the advent of COVID-19 pandemic: crisis management, mental health challenges and implications. Risk management and healthcare policy, 12(14), 1917-1932. https://doi.org/10.2147/rmhp.s284313

[3] Abdalla, M., Alarabi, L., & Hendawi, A. (2021). Crisis management art from the risks to the control: a review of methods and directions. Information, 12(1), 18. https://doi.org/10.3390/info12010018

[4] Abdoul-Azize, H. T., & El Gamil, R. (2021). Social protection as a key tool in crisis management: learnt lessons from the COVID-19 pandemic. Global Social Welfare, 8, 107-116. https://doi.org/10.1007%2Fs40609-020-00190-4

[5] Al-Janabi, A. S. H., Mhaibes, H. A., & Hussein, S. A. (2022). The role of learning organizations in crisis management strategy: A case study. Corporate & Business Strategy Review, 3(1), 8-21. https://doi.org/10.22495/cbsrv4i1art1

[6] Aldao, C., Blasco, D., Espallargas, M. P., & Rubio, S. P. (2021). Modelling the crisis management and impacts of 21st century disruptive events in tourism: the case of the COVID-19 pandemic. Tourism Review, 76(4), 929-941. https://pesquisa.bvsalud.org/global-literature-on-novel-coronavirus-2019-ncov/resource/pt/covidwho-1276407. Accessed on April 17, 2024.

[7] Ardito, L., Coccia, M., & Messeni Petruzzelli, A. (2021). Technological exaptation and crisis management: Evidence from COVID‐19 outbreaks. R&d Management, 51(4), 381-392. https://doi.org/10.1111/radm.12455

[8] Bondarenko, S., Bratko, A., Antonov, V., Kolisnichenko, R., Hubanov, O., & Mysyk, A. (2022). Improving the state system of strategic planning of national security in the context of informatization of society. Journal of Information Technology Management, 14, 1-24. https://doi.org/10.22059/jitm.2022.88861

[9] Bondarenko, S., Halachenko, O., Shmorgun, L., Volokhova, I., Khomutenko, A., & Krainov, V. (2021). The effectiveness of network systems in providing project maturityof public management. TEM Journal, 10(1), 272-282. https://doi.org/10.18421/TEM101-34

[10] Brecher, M., & Wilkenfeld, J. (2022). A Study of Crisis. University of Michigan Press.

[11] Burhan, M., Salam, M. T., Abou Hamdan, O., & Tariq, H. (2021). Crisis management in the hospitality sector SMEs in Pakistan during COVID-19. International Journal of Hospitality Management, 98, 103037. https://doi.org/10.1016/j.ijhm.2021.103037

[12] Chorna, О., Semenets-Orlova, I, Shyshliuk, V., Pugachov, M, Pugachov, V. (2023). Anti-Crisis regulation of enterprises through digital management. International Journal of Professional Business Review, 8(5), 1–14. https://doi.org/10.26668/businessreview/2023.v8i5.1940

[13] Deverell, E. (2021). Professionalization of crisis management: A case study of local‐level crisis communicators in Sweden. Journal of Contingencies and Crisis Management, 29(2), 131-142. https://doi.org/10.1111/1468-5973.12326

[14] Eriksson, P., & Hallberg, N. (2022). Crisis management as a learning system: Understanding the dynamics of adaptation and transformation in-between crises. Safety science, 151, 105735. https://doi.org/10.1016/j.ssci.2022.105735

[15] FRED, (2024). Assets: Total Assets. https://fred.stlouisfed.org/series/WALCL. Accessed on February 27, 2024.

[16] Hassankhani, M., Alidadi, M., Sharifi, A., & Azhdari, A. (2021). Smart city and crisis management: Lessons for the COVID-19 pandemic. International Journal of Environmental Research and Public Health, 18(15), 7736. https://doi.org/10.3390/ijerph18157736

[17] Hubanova, T., Shchokin, R., Hubanov, O., Antonov, V., Slobodianiuk, P., & Podolyaka, S. (2021). Information technologies in improving crime prevention mechanisms in the border regions of southern Ukraine. Journal of Information Technology Management, 13, 75-90. https://doi.org/10.22059/JITM.2021.80738

[18] Klochan, V., Piliaiev, I., Sydorenko, T., Khomutenko, V., Solomko, A., & Tkachuk, A. (2021). Digital platforms as a tool for the transformation of strategic consulting in public administration. Journal of Information Technology Management, 13, 42-61. https://doi.org/10.22059/JITM.2021.80736

[19] Kuipers, S., & Wolbers, J. (2021). Organizational and institutional crisis management. In Oxford Research Encyclopedia of Politics. https://doi.org/10.1093/acrefore/9780190228637.013.1611

[20] Le, D., & Phi, G. (2021). Strategic responses of the hotel sector to COVID-19: Toward a refined pandemic crisis management framework. International Journal of Hospitality Management, 94, 102808. https://doi.org/10.1016%2Fj.ijhm.2020.102808

[21] Lee-Geiller, S., & Lee, T. (2022). How does digital governance contribute to effective crisis management? A case study of Korea’s response to COVID-19. Public Performance & Management Review, 45(4), 860-893. https://doi.org/10.1080/15309576.2022.2054434

[22] Leonov, Y. (2020). Modern paradigm of sports policy as an ideology of a healthy society. Three Seas Economic Journal, 1(4). Riga, Latvia: “Baltija Publishing”, 2020. P. 102–108. http://www.baltijapublishing.lv/index.php/threeseas/article/view/978/1032. Accessed on April 17, 2024.

[23] Leonov, Y. V. (2018). Strategic changes and their impact on the development of sports industry organizations. Economic horizons. Economies' Horizons: quarterly of science journal Uman. state ped. University named after Pavlo Tychyna. Uman, 4(7), 230–237.

[24] Leta, S. D., & Chan, I. C. C. (2021). Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality. International Journal of Hospitality Management, 95, 102915. http://dx.doi.org/10.1016/j.ijhm.2021.102915

[25] Mao, Y. (2021). Political institutions, state capacity, and crisis management: A comparison of China and South Korea. International Political Science Review, 42(3), 316-332. http://dx.doi.org/10.1177/0192512121994026

[26] Martinez, N., Kilag, O. K., & Macario, R. (2023). The Impact of Organizational Culture on Leadership Strategies in Crisis Management. Excellencia: International Multi-disciplinary Journal of Education (2994-9521), 1(5), 454-466. https://risejournals.org/index.php/imjrise/article/view/202. Accessed on April 17, 2024.

[27] McNamara, A. (2021). Crisis management in higher education in the time of Covid-19: The case of actor training. Education sciences, 11(3), 132. https://doi.org/10.3390/educsci11030132

[28] Miguel, C., Pechurina, A., Kirkulak-Uludag, B., Drotarova, M. H., Dumančić, K., Braje, I. N., & Giglio, C. (2022). Short-term rental market crisis management during the COVID-19 pandemic: Stakeholders’ perspectives. International Journal of Hospitality Management, 102, 103147. https://doi.org/10.1016/j.ijhm.2022.103147

[29] Olsen, M., Oskarsson, P. A., Hallberg, N., Granåsen, M., & Nordström, J. (2023). Exploring collaborative crisis management: a model of essential capabilities. Safety science, 162, 106092. https://doi.org/10.1016/j.ssci.2023.106092

[30] Otto, L., & Lumapenet, H. (2022). Technological Leadership and Crisis Management Skills of the School Administrators Towards School Development in the Special Geographical Area of MBHTE-BARMM. International Journal Of Advance Research And Innovative Ideas In Education, 8(3), 3934-3937. https://www.researchgate.net/publication/361353468_Technological_Leadership_and_Crisis_Management_Skills_of_the_School_Administrators_Towards_School_Development_in_the_Special_Geographical_Area_of_MBHTE-BARMM. Accessed on April 17, 2024.

[31] Rayburn, S. W., Anderson, S., & Sierra, J. J. (2021). Future thinking continuity of learning in marketing: A student perspective on crisis management in higher education. Marketing Education Review, 31(3), 241-255. http://dx.doi.org/10.1080/10528008.2020.1837633

[32] Remondelli, M. H., Remick, K. N.; Shackelford, S. A.; Gurney, Jennifer M., Pamplin, J. C., Polk, T. M., Potter, B. K., & Holt, D. B. (2023). Casualty care implications of large-scale combat operations. Journal of Trauma and Acute Care Surgery, 95(2), 180-184. https://doi.org/10.1097/TA.0000000000004063

[33] San, S., Bastug, M. F., & Basli, H. (2021). Crisis management in authoritarian regimes: A comparative study of COVID-19 responses in Turkey and Iran. Global Public Health, 16(4), 485-501. https://doi.org/10.1080/17441692.2020.1867880

[34] Uy, F., Kilag, O. K., Abendan, C. F., Macapobre, K., Cañizares, M. C., & Yray, F. (2023). Application of Adaptive Crisis Management Theory: The Dynamics of Leadership in Times of Crisis. Excellencia: International Multi-disciplinary Journal of Education (2994-9521), 1(5), 159-170. https://multijournals.org/index.php/excellencia-imje/article/view/109

[35] Van Alphen J., Haasnoot M., & Diermanse F. (2022). Uncertain Accelerated Sea-Level Rise, Potential Consequences, and Adaptive Strategies in The Netherlands. Water, 14(10), 1527. https://doi.org/10.3390/w14101527

[36] Van Hecke, S., Fuhr, H., & Wolfs, W. (2021). The politics of crisis management by regional and international organizations in fighting against a global pandemic: the member states at a crossroads. International Review of Administrative Sciences, 87(3), 672-690. https://doi.org/10.1177/0020852320984516

[37] Wodak, R. (2021). Crisis communication and crisis management during COVID-19. Global Discourse, 11(3), 329-353. http://dx.doi.org/10.1332/204378921X16100431230102

[38] Wut, T. M., Xu, J. B., & Wong, S. M. (2021). Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda. Tourism Management, 85, 104307. https://doi.org/10.1016/j.tourman.2021.104307

[39] Zayed, N. M., Edeh, F. O., Darwish, S., Islam, K. M. A., Kryshtal, H., Nitsenko, V., & Stanislavyk, O. (2022). Human resource skill adjustment in service sector: Predicting dynamic capability in post COVID-19 work environment. Journal of Risk and Financial Management, 15(9). https://doi.org/10.3390/jrfm15090402

[40] Zhong, L., Sun, S., Law, R., & Li, X. (2021). Tourism crisis management: Evidence from COVID-19. Current Issues in Tourism, 24(19), 267. http://dx.doi.org/10.1080/13683500.2021.1901866

Abstract

References

How to cite