Keywords:
Artificial Intelligence, Social Sustainability, Bibliometric Analysis, Content Analysis, Ethical Dimensions of AI, Performance Analysis, Map Analysis, Scopus.

  • Abstract

    The current study provides a comprehensive review of the literature on the influence of Artificial Intelligence (AI) on Social Sustainability, a domain that has received less attention than the environmental and economic aspects of sustainability.  Despite the recent surge in scholarly interest in this field, there is a lack of extensive research that can map the intellectual terrain and identify the research gaps and directions. To address this issue, we analyzed 48 papers from the Scopus database by bibliometric and content analysis methods, and using various tools, such as R software (biblioshiny), VOSviewer software, and Publish or Perish. Findings highlight five key research clusters: ethics in AI, AI and urban sustainability, modern IT and social sustainability, AI and social sustainability dimensions, and ergonomics in AI. The study conducted a thorough content analysis, categorizing articles into: well-being and social sustainability in the supply chain, ethical considerations and smart cities, services in education and remote areas, and AI in business relationships and product design. This paper provides a holistic overview of the current state of the art and discuss the implications and limitations of the existing research.

  • References

    1. Affairs, U. N. ‏. D. of E. and S. (2022). The Sustainable Development Goals: Report 2022. UN.
    2. Agrawal, R., Majumdar, A., Kumar, A., & Luthra, S. (2023). Integration of artificial intelligence in sustainable manufacturing: current status and future opportunities. Operations Management Research. https://doi.org/10.1007/s12063-023-00383-y
    3. Allam, Z., Sharifi, A., Bibri, S. E., Jones, D. S., & Krogstie, J. (2022). The Metaverse as a Virtual Form of Smart Cities: Opportunities and Challenges for Environmental, Economic, and Social Sustainability in Urban Futures. In Smart Cities (Vol. 5, Issue 3, pp. 771–801). https://doi.org/10.3390/smartcities5030040
    4. Altamimi, S., Iranmanesh, A., & Denerel, S. B. (2023). Exploring the Spatial Dimensions of Social Sustainability in the Workplace through the Lens of Interior Architects in Jordan. Buildings, 13(6). https://doi.org/10.3390/buildings13061448
    5. Anaman, P. D., Ahmed, I. A., Suleman, A.-R., & Dzakah, G. A. (2023). Environmentally Sustainable Business Practices in Micro, Small, and Medium Enterprises: A Sub-Saharan African Country Perspective. Business Perspectives and Research, 0(0). https://doi.org/10.1177/22785337231162740
    6. Androniceanu, A. (2019). The social sustainability of smart cities: urban technological innovation, big data management, and the cognitive internet of things. Geopolitics, History, and International Relations, 11(1), 110–115.
    7. Arpaci, I., Karatas, K., Kusci, I., & Al-Emran, M. (2022). Understanding the social sustainability of the Metaverse by integrating UTAUT2 and big five personality traits: A hybrid SEM-ANN approach. Technology in Society, 71, 102120.
    8. Ashtab, S., & Tosarkani, B. M. (2023). Scenario-based multi-objective optimisation model based on supervised machine learning to configure a plastic closed-loop supply chain network. International Journal of Business Performance and Supply Chain Modelling, 14(1), 106–128.
    9. Awan, U., Kraslawski, A., & Huiskonen, J. (2018). Governing interfirm relationships for social sustainability: the relationship between governance mechanisms, sustainable collaboration, and cultural intelligence. Sustainability, 10(12), 4473.
    10. Bag, S., Rahman, M. S., Srivastava, G., Chan, H.-L., & Bryde, D. J. (2022). The role of big data and predictive analytics in developing a resilient supply chain network in the South African mining industry against extreme weather events. International Journal of Production Economics, 251, 108541.
    11. Bawack, R. E., Wamba, S. F., Carillo, K. D. A., & Akter, S. (2022). Artificial intelligence in E-Commerce: a bibliometric study and literature review. Electronic Markets, 32(1), 297–338. https://doi.org/10.1007/s12525-022-00537-z
    12. Benameur, K. B., Mostafa, M. M., Hassanein, A., Shariff, M. Z., & Al-Shattarat, W. (2023). Sustainability reporting scholarly research: a bibliometric review and a future research agenda. Management Review Quarterly. https://doi.org/10.1007/s11301-023-00319-7
    13. Bigliardi, B., & Filippelli, S. (2022). A review of the literature on innovation in the agrofood industry: sustainability, smartness and health. European Journal of Innovation Management, 25(6), 589–611. https://doi.org/10.1108/EJIM-05-2021-0258
    14. Bjørlo, L., Moen, Ø., & Pasquine, M. (2021). The role of consumer autonomy in developing sustainable AI: A conceptual framework. Sustainability, 13(4), 2332.
    15. Bologa, R., Lupu, A.-R., Boja, C., & Georgescu, T. M. (2017). Sustaining Employability: A Process for Introducing Cloud Computing, Big Data, Social Networks, Mobile Programming and Cybersecurity into Academic Curricula. In Sustainability (Vol. 9, Issue 12). https://doi.org/10.3390/su9122235
    16. Bracarense, N., Bawack, R. E., Wamba, S. F., & Carillo, K. D. A. (2022). Artificial Intelligence and Sustainability: A Bibliometric Analysis and Future Research Directions. Pacific Asia Journal of the Association for Information Systems, 14(2), 136–159. https://doi.org/10.17705/1pais.14209
    17. Cao, Y., Wang, X., Yang, Z., Wang, J., Wang, H., & Liu, Z. (2023). Research in marine accidents: A bibliometric analysis, systematic review and future directions. Ocean Engineering, 284, 115048. https://doi.org/https://doi.org/10.1016/j.oceaneng.2023.115048
    18. Casazza, M., & Gioppo, L. (2020). A playwriting technique to engage on a shared reflective enquiry about the social sustainability of robotization and artificial intelligence. Journal of Cleaner Production, 248, 119201.
    19. Cavalieri, A., Reis, J., & Amorim, M. (2022). A Conceptual Model Proposal to Assess the Effectiveness of IoT in Sustainability Orientation in Manufacturing Industry: An Environmental and Social Focus. In Applied Sciences (Vol. 12, Issue 11). https://doi.org/10.3390/app12115661
    20. Chen, Z., Wu, M., Chan, A., Li, X., & Ong, Y.-S. (2023). Survey on AI Sustainability: Emerging Trends on Learning Algorithms and Research Challenges. IEEE Computational Intelligence Magazine, 18(2), 60–77.
    21. Chohan, S. R., Hu, G., Khan, A. U., Pasha, A. T., Saleem, F., & Sheikh, M. A. (2023). IoT as societal transformer: improving citizens’ continuous usage intention in digital society through perceived public value. Library Hi Tech, 41(4), 1214–1237. https://doi.org/10.1108/LHT-05-2021-0156
    22. Cohen, J. (1988). S. P. A. for the B. S. (2nd ed. ). R. https://doi. org/10. 4324/978020377158. (1977). References (J. B. T.-S. P. A. for the B. S. Cohen (ed.); pp. 465–467). Academic Press. https://doi.org/https://doi.org/10.1016/B978-0-12-179060-8.50016-5
    23. Contreras, F., & Abid, G. (2022). Social Sustainability Studies in the 21st Century: A Bibliometric Mapping Analysis Using VOSviewer Software. Pakistan Journal of Commerce and Social Science, 16(1), 167–203.
    24. Coussy, H., Guillard, V., Guillaume, C., & Gontard, N. (2013). Role of packaging in the smorgasbord of action for sustainable food consumption. Agro-Food-Industry Hi Tech, 24(3), 15–19.
    25. David, J., Švec, P., Pasker, V., & Garzinová, R. (2021). Usage of real time machine vision in rolling mill. Sustainability, 13(7), 3851.
    26. Dempsey, N., Bramley, G., Power, S., & Brown, C. (2011). The social dimension of sustainable development: Defining urban social sustainability. Sustainable Development, 19(5), 289–300. https://doi.org/https://doi.org/10.1002/sd.417
    27. Deng, S., & Xia, S. (2020). Mapping the interdisciplinarity in information behavior research: a quantitative study using diversity measure and co-occurrence analysis. Scientometrics, 124. https://doi.org/10.1007/s11192-020-03465-x
    28. Di Vaio, A., Varriale, L., Di Gregorio, A., & Adomako, S. (2022). Corporate social performance and non-financial reporting in the cruise industry: Paving the way towards UN Agenda 2030. Corporate Social Responsibility and Environmental Management, 29(6), 1931–1953. https://doi.org/10.1002/csr.2292
    29. Doh, S.-J. (2018). A Study on the Intellectual Structure of New Media Research in Korea during 20 Years (1997∼2016) : Using Author Co-Citation Analysis and Social Network Analysis. Journal of Practical Research in Advertising and Public Relations, 11, 36–63. https://api.semanticscholar.org/CorpusID:148866222
    30. Dubey, R., Gunasekaran, A., Childe, S. J., Papadopoulos, T., Luo, Z., Wamba, S. F., & Roubaud, D. (2019). Can big data and predictive analytics improve social and environmental sustainability? Technological Forecasting and Social Change, 144, 534–545. https://doi.org/https://doi.org/10.1016/j.techfore.2017.06.020
    31. Eizenberg, E., & Jabareen, Y. (2017). Social Sustainability: A New Conceptual Framework. Sustainability, 9(1). https://doi.org/10.3390/su9010068
    32. Feng, S., & Law, N. (2021). Mapping Artificial Intelligence in Education Research: a Network‐based Keyword Analysis. International Journal of Artificial Intelligence in Education, 31(2), 277–303. https://doi.org/10.1007/s40593-021-00244-4
    33. Ferreira, J. J., Lopes, J. M., Gomes, S., & Rammal, H. G. (2023). Industry 4.0 implementation: Environmental and social sustainability in manufacturing multinational enterprises. Journal of Cleaner Production, 404, 136841. https://doi.org/https://doi.org/10.1016/j.jclepro.2023.136841
    34. Fosso Wamba, S. (2022). Humanitarian supply chain: a bibliometric analysis and future research directions. Annals of Operations Research, 319(1), 937–963. https://doi.org/10.1007/s10479-020-03594-9
    35. Gajšek, B., Draghici, A., Boatca, M. E., Gaureanu, A., & Robescu, D. (2022). Linking the use of ergonomics methods to workplace social sustainability: The Ovako working posture assessment system and rapid entire body assessment method. Sustainability, 14(7), 4301.
    36. Gangwar, H., Mishra, R., & Kamble, S. (2023). Adoption of big data analytics practices for sustainability development in the e-commercesupply chain: a mixed-method study. International Journal of Quality & Reliability Management, 40(4), 965–989. https://doi.org/10.1108/IJQRM-07-2021-0224
    37. Grum, B., & Kobal Grum, D. (2020). Concepts of social sustainability based on social infrastructure and quality of life. Facilities, 38(11/12), 783–800. https://doi.org/10.1108/F-04-2020-0042
    38. Grybauskas, A., Stefanini, A., & Ghobakhloo, M. (2022). Social sustainability in the age of digitalization: A systematic literature Review on the social implications of industry 4.0. Technology in Society, 70, 101997.
    39. Hazen, B. T., Skipper, J. B., Ezell, J. D., & Boone, C. A. (2016). Big data and predictive analytics for supply chain sustainability: A theory-driven research agenda. Computers & Industrial Engineering, 101, 592–598. https://doi.org/https://doi.org/10.1016/j.cie.2016.06.030
    40. Hermundsdottir, F., & Aspelund, A. (2021). Sustainability innovations and firm competitiveness: A review. Journal of Cleaner Production, 280, 124715. https://doi.org/https://doi.org/10.1016/j.jclepro.2020.124715
    41. Hollebeek, L. D., Sharma, T. G., Pandey, R., Sanyal, P., & Clark, M. K. (2022). Fifteen years of customer engagement research: a bibliometric and network analysis. Journal of Product & Brand Management, 31(2), 293–309. https://doi.org/10.1108/JPBM-01-2021-3301
    42. Huang, C.-C., Liang, W.-Y., Lin, S.-H., Tseng, T.-L., Wang, Y.-H., & Wu, K.-H. (2020). Detection of Potential Controversial Issues for Social Sustainability: Case of Green Energy. Sustainability, 12(19), 8057.
    43. Kang, H., & Oh, H.-C. (2023). Current concerns on journal article with preprint: Anesthesia and Pain Medicine perspectives. Anesthesia and Pain Medicine, 18(2), 97–103. https://doi.org/10.17085/apm.23036
    44. Kar, A. K., Choudhary, S. K., & Singh, V. K. (2022). How can artificial intelligence impact sustainability: A systematic literature review. Journal of Cleaner Production, 376, 134120. https://doi.org/https://doi.org/10.1016/j.jclepro.2022.134120
    45. Kaur, G., & Kander, R. (2023). The Sustainability of Industrial Hemp: A Literature Review of Its Economic, Environmental, and Social Sustainability. Sustainability, 15(8). https://doi.org/10.3390/su15086457
    46. Kim, M.-S., Lee, J.-H., Jang, Y.-J., Lee, C.-H., Choi, J.-H., & Sung, T.-E. (2020). Hybrid deep learning algorithm with open innovation perspective: A prediction model of asthmatic occurrence. Sustainability, 12(15), 6143.
    47. Khosravi, F., & Izbirak, G. (2019). A stakeholder perspective of social sustainability measurement in healthcare supply chain management. Sustainable Cities and Society, 50, 101681.
    48. Krishna Mehta, N. K. (2021). Synergistic Use of Bourdieu’s Theory of Practice, Queer Theories, and Employment Relation Theories: A Perspective for Sustainable Transgender Inclusion at the Workplace. Business Perspectives and Research, 9(1), 11-30. https://doi.org/10.1177/2278533720910849
    49. Kumar, A., & Anbanandam, R. (2022). Assessment of environmental and social sustainability performance of the freight transportation industry: An index-based approach. Transport Policy, 124, 43–60. https://doi.org/https://doi.org/10.1016/j.tranpol.2020.01.006
    50. Kurup, P. M., Levinson, R., & Li, X. (2021). Informed-Decision Regarding Global Warming and Climate Change Among High School Students in the United Kingdom. Canadian Journal of Science, Mathematics and Technology Education, 21(1), 166–185. https://doi.org/10.1007/s42330-020-00123-5
    51. Jasrotia, S. S., Kamila, M. K., & Patel, V. K. (2023). Impact of Sustainable Tourism on Tourist’s Satisfaction: Evidence from India. Business Perspectives and Research, 11(2), 173-189. https://doi.org/10.1177/22785337211043960
    52. Lamptey, T., Owusu-Manu, D.-G., Acheampong, A., Adesi, M., & Ghansah, F. A. (2021). A framework for the adoption of green business models in the Ghanaian construction industry. Smart and Sustainable Built Environment, 10(3), 536–553. https://doi.org/10.1108/SASBE-08-2020-0130
    53. Lee, K. (2021). A Systematic Review on Social Sustainability of Artificial Intelligence in Product Design. Sustainability, 13(5). https://doi.org/10.3390/su13052668
    54. Li, G., Li, D., & Tang, T. (2023). Bibliometric Review of Design for Digital Inclusion. In Sustainability (Vol. 15, Issue 14). https://doi.org/10.3390/su151410962
    55. Lorimer, P. A. K., Diec, V. M.-F., & Kantarci, B. (2018). COVERS-UP: Collaborative Verification of Smart User Profiles for social sustainability of smart cities. Sustainable Cities and Society, 38, 348–358.
    56. Mcguinn, J., Fries-Tersch, E., Jones, M., Crepaldi, C., Masso, M., Kadarik, I., Samek Lodovici, M., Drufuca, S., Gancheva, M., & Geny, B. (2020). Social sustainability : Concept and Brenchmarks. STUDY: Requested by the EMPL Committee, 1(April), 139.
    57. Miller, T. R. (2020). Imaginaries of Sustainability: The Techno-Politics of Smart Cities. Science as Culture, 29(3), 365–387. https://doi.org/10.1080/09505431.2019.1705273
    58. Minkkinen, M., Niukkanen, A., & Mäntymäki, M. (2022). What about investors? ESG analyses as tools for ethics-based AI auditing. AI & SOCIETY. https://doi.org/10.1007/s00146-022-01415-0
    59. Mirzakhani, A., Turró, M., & Behzadfar, M. (2022). Exploring the Quality-of-life Satisfaction in the Historical Fabrics of Iran Through Machine Learning Models. Architecture, 16, 10512. https://doi.org/10.5821/ace.16.48.10512
    60. Missimer, M., Robèrt, K.-H., & Broman, G. (2017a). A strategic approach to social sustainability – Part 1: exploring the social system. Journal of Cleaner Production, 140, 32–41. https://doi.org/https://doi.org/10.1016/j.jclepro.2016.03.170
    61. Missimer, M., Robèrt, K., & Broman, G. (2017b). A Strategic Approach to Social Sustainability - Part 2 : A Principle-based Definition. Journal of Cleaner Production, 140, 42–52.
    62. Mohamed, M. (2018). Challenges and benefits of industry 4.0: An overview. International Journal of Supply and Operations Management, 5(3), 256–265.
    63. Nadi-Ravandi, S., & Batooli, Z. (2022). Gamification in education: A scientometric, content and co-occurrence analysis of systematic review and meta-analysis articles. Education and Information Technologies, 27(7), 10207–10238. https://doi.org/10.1007/s10639-022-11048-x
    64. Ngan, S. L., Er, A. C., Yatim, P., How, B. S., Lim, C. H., Ng, W. P. Q., Chan, Y. H., & Lam, H. L. (2022). Social Sustainability of Palm Oil Industry: A Review. Frontiers in Sustainability, 3(May), 1–16. https://doi.org/10.3389/frsus.2022.855551
    65. Nishant, R., Kennedy, M., & Corbett, J. (2020). Artificial intelligence for sustainability: Challenges, opportunities, and a research agenda. International Journal of Information Management, 53, 102104. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2020.102104
    66. Nuortimo, K., & Härkönen, J. (2018). Opinion mining approach to study media-image of energy production. Implications to public acceptance and market deployment. Renewable and Sustainable Energy Reviews, 96, 210–217. https://doi.org/https://doi.org/10.1016/j.rser.2018.07.018
    67. Öberg, C. (2023). Neuroscience in business-to-business marketing research: A literature review, co-citation analysis and research agenda. Industrial Marketing Management, 113, 168–179. https://doi.org/https://doi.org/10.1016/j.indmarman.2023.06.004
    68. Papetti, A., Gregori, F., Pandolfi, M., Peruzzini, M., & Germani, M. (2020). A method to improve workers’ well-being toward human-centered connected factories. Journal of Computational Design and Engineering, 7(5), 630–643. https://doi.org/10.1093/jcde/qwaa047
    69. Papetti, A., Pandolfi, M., Peruzzini, M., & Germani, M. (2020). A framework to promote social sustainability in industry 4.0. International Journal of Agile Systems and Management, 13(3), 233–257.
    70. Patón-romero, J. D., Vinuesa, R., Jaccheri, L., & Baldassarre, M. T. (2022). State of Gender Equality in and By Artificial Intelligence. Iadis International Journal on Computer Science and Information Systems, 17(2), 31–48. https://doi.org/10.33965/ijcsis_2022170203
    71. Pilati, F., & Sbaragli, A. (2023). Learning human-process interaction in manual manufacturing job shops through indoor positioning systems. Computers in Industry, 151, 103984.
    72. Rahman, M. S., Bag, S., Gupta, S., & Sivarajah, U. (2023). Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance. Journal of Business Research, 156, 113525.
    73. Rao, I. (2021). Psychological Contract for Human Development and Organizational Sustainability. Business Perspectives and Research, 9(3), 415-426. https://doi.org/10.1177/2278533721989832
    74. Roldán-Castellanos, F. A., Pérez-Olguín, I. J. C., Gutiérrez-Vázquez, A., Méndez-González, L. C., & Rodríguez-Picón, L. A. (2023). Emotional Classification Method (ECW): A Methodology for Measuring Emotional Sustainability in a Work Environment Utilizing Artificial Intelligence. Axioms, 12(2), 97.
    75. Rosário, A. T., & Dias, J. C. (2022). Sustainability and the Digital Transition: A Literature Review. Sustainability, 14(7). https://doi.org/10.3390/su14074072
    76. Rupa, R. A., & Saif, A. N. M. (2022). Impact of Green Supply Chain Management (GSCM) on Business Performance and Environmental Sustainability: Case of a Developing Country. Business Perspectives and Research, 10(1), 140-163. https://doi.org/10.1177/2278533720983089
    77. Santoro, M., Mazzetti, P., & Nativi, S. (2023). Virtual earth cloud: a multi-cloud framework for enabling geosciences digital ecosystems. International Journal of Digital Earth, 16(1), 43–65. https://doi.org/10.1080/17538947.2022.2162986
    78. Santos, E. (2023). From Neglect to Progress: Assessing Social Sustainability and Decent Work in the Tourism Sector. Sustainability, 15(13). https://doi.org/10.3390/su151310329
    79. Sarosh, P., Parah, S. A., Bhat, G. M., Heidari, A. A., & Muhammad, K. (2021). Secret Sharing-based Personal Health Records Management for the Internet of Health Things. Sustainable Cities and Society, 74, 103129. https://doi.org/https://doi.org/10.1016/j.scs.2021.103129
    80. Schoormann, T., Strobel, G., Möller, F., & Petrik, D. (2021). Achieving Sustainability with Artificial Intelligence — A Survey of Information Systems Research. Proceedings of the International Conference on Information Systems (ICIS2021), December, 1–18. https://aisel.aisnet.org/icis2021/soc_impact/soc_impact/2/?utm_source=aisel.aisnet.org%2Ficis2021%2Fsoc_impact%2Fsoc_impact%2F2&utm_medium=PDF&utm_campaign=PDFCoverPages
    81. Selmi, R., Hammoudeh, S., Errami, Y., & Wohar, M. E. (2021). Is COVID-19 related anxiety an accelerator for responsible and sustainable investing? A sentiment analysis. Applied Economics, 53(13), 1528–1539.
    82. Sigfrids, A., Leikas, J., Salo-Pöntinen, H., & Koskimies, E. (2023). Human-centricity in AI governance: A systemic approach. Frontiers in Artificial Intelligence, 6, 976887. https://doi.org/10.3389/frai.2023.976887
    83. Spreafico, C., & Sutrisno, A. (2023). Artificial Intelligence Assisted Social Failure Mode and Effect Analysis (FMEA) for Sustainable Product Design. In Sustainability (Vol. 15, Issue 11). https://doi.org/10.3390/su15118678
    84. Staniškienė, E., & Stankevičiūtė, Ž. (2018). Social sustainability measurement framework: The case of employee perspective in a CSR-committed organisation. Journal of Cleaner Production, 188, 708–719. https://doi.org/https://doi.org/10.1016/j.jclepro.2018.03.269
    85. Sunthonkanokpong, W., & Murphy, E. (2021). Engineering educators’ perspectives on the feasibility of fostering sustainability through the internet of things. International Journal of Innovation and Learning, 29(2), 222–245.
    86. Tiago, F., Gil, A., Stemberger, S., & Borges-Tiago, T. (2021). Digital sustainability communication in tourism. Journal of Innovation & Knowledge, 6(1), 27–34. https://doi.org/https://doi.org/10.1016/j.jik.2019.12.002
    87. Tlili, A., Altinay, F., Huang, R., Altinay, Z., Olivier, J., Mishra, S., Jemni, M., & Burgos, D. (2022). Are we there yet? A systematic literature review of Open Educational Resources in Africa: A combined content and bibliometric analysis. PloS One, 17(1), e0262615. https://doi.org/10.1371/journal.pone.0262615
    88. Trettin, C., Lăzăroiu, G., Grecu, I., & Grecu, G. (2019). The social sustainability of citizen-centered urban governance networks: Sensor-based big data applications and real-time decision-making. Geopolitics, History and International Relations, 11(2), 27–33.
    89. Tussyadiah, I., & Miller, G. (2020). Imagining the future of travel: Technology and sustainability transitions. E-Review of Tourism Research, 17(5).
    90. Upadhyay, A. K., Sheetal, & Khan, M. I. (2023). Comparing Sustainable Procurement in Green Supply Chain Practices Across Indian Manufacturing and Service Sectors. Business Perspectives and Research, 0(0). https://doi.org/10.1177/22785337221148827
    91. Uusitalo, M. A., Rugeland, P., Boldi, M. R., Strinati, E. C., Demestichas, P., Ericson, M., Fettweis, G. P., Filippou, M. C., Gati, A., & Hamon, M.-H. (2021). 6G vision, value, use cases and technologies from european 6G flagship project Hexa-X. IEEE Access, 9, 160004–160020.
    92. Venkatesh, V. G., Kang, K., Wang, B., Zhong, R. Y., & Zhang, A. (2020). System architecture for blockchain based transparency of supply chain social sustainability. Robotics and Computer-Integrated Manufacturing, 63, 101896.
    93. Verma, S., Sharma, R., Deb, S., & Maitra, D. (2021). Artificial intelligence in marketing: Systematic review and future research direction. International Journal of Information Management Data Insights, 1(1), 100002. https://doi.org/https://doi.org/10.1016/j.jjimei.2020.100002
    94. Vinuesa, R., Azizpour, H., Leite, I., Balaam, M., Dignum, V., Domisch, S., Felländer, A., Langhans, S. D., Tegmark, M., & Fuso Nerini, F. (2020). The role of artificial intelligence in achieving the Sustainable Development Goals. Nature Communications, 11(1), 233. https://doi.org/10.1038/s41467-019-14108-y
    95. Vogiatzaki, M., Zerefos, S., & Hoque Tania, M. (2020). Enhancing City Sustainability through Smart Technologies: A Framework for Automatic Pre-Emptive Action to Promote Safety and Security Using Lighting and ICT-Based Surveillance. In Sustainability (Vol. 12, Issue 15). https://doi.org/10.3390/su12156142
    96. What about investors ? ESG analyses as tools for ethics ‑ based AI auditing. (2022). AI & SOCIETY, ForHumanity 2021. https://doi.org/10.1007/s00146-022-01415-0
    97. Wilson, C., & van der Velden, M. (2022). Sustainable AI: An integrated model to guide public sector decision-making. Technology in Society, 68, 101926. https://doi.org/https://doi.org/10.1016/j.techsoc.2022.101926
    98. Zhang, J., & Zhang, Z. (2023). Ethics and governance of trustworthy medical artificial intelligence. BMC Medical Informatics and Decision Making, 23(1), 7. https://doi.org/10.1186/s12911-023-02103-9
    99. Zhu, Q., Zhang, F., Liu, S., & Li, Y. (2022). An anticrime information support system design: Application of K-means-VMD-BiGRU in the city of Chicago. Information & Management,
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright (c) 2024 Multidisciplinary Reviews

How to cite

Yazdi, A., Nawaser, K., Pezeshgi, S., Mohsenifard, H., & Golamian, E. (2024). Artificial intelligence in social sustainability: A bibliometric and content analysis-based review: . Multidisciplinary Reviews, (| Accepted Articles). Retrieved from https://malque.pub/ojs/index.php/mr/article/view/3705
  • Article viewed - 431