A systematic review and bibliometric analysis of mobile payment services in fintech and business

Anisyah Vella; Wihandaru Sotya Pamungkas; Arni Surwanti

doi:10.31893/multirev.2024029

Keywords:

fintech

business

mobile payments

Abstract

Research on mobile payment services (fintech) and business is a very relevant issue when technological developments in the financial sector are increasingly advanced, especially in the era of technology 4.0. Mobile payment service is one of the financial technologies that are developing in the world of technology. The purpose of this study is a bibliographic review of scientific publications devoted to the relationship between mobile payment service (fintech) and business and an exploration of research on mobile payment service (fintech) and business that has been done by previous researchers. The research was conducted based on documents indexed by the Scopus database. The research used the RSRstudio application, Biblioshiny program, and VOSviewer to analyze the literature review. The method uses qualitative development to analyze the results of mobile payment services (fintech) and businesses. The results obtained from this study are in the period 1998-2023 there is an increase and decrease in research on mobile payment services (fintech) and business. With the results of VOSviewer, there are 5 clusters and with the results of the RSRstudio application, the Biblioshiny program has countries and publication references that can be cited to reflect the proportion of research topics in each country and the novelty of an article. Keyword business is one of the least researched items because it is in the blue zone with only 8 related items.
References
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2. Gao, J. (2022). Has COVID-19 hindered small business activities? the role of fintech. Economic Analysis and Policy, 74, 297–308. DOI: 10.1016/j.eap.2022.02.008
3. Junarsin, E., Pelawi, R. Y., Kristanto, J., Marcelin, I., & Pelawi, J. B. (2023). Does fintech lending expansion disturb financial system stability? evidence from Indonesia. Heliyon, 118159. DOI: 10.1016/j.heliyon.2023.e18384
4. Kang, J. (2018). Mobile payment in fintech environment: trends, security challenges, and services. Human-Centric Computing and Information Sciences, 8(1). DOI: 10.1186/s13673-018-0155-4
5. Kilay, A. L., Simamora, B. H., & Putra, D. P. (2022). The influence of e-payment and e-commerce services on supply chain performance: implications of open innovation and solutions for the digitalization of micro, small, and medium enterprises (MSMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(3). DOI: 10.3390/joitmc8030119
6. Le, M. T. H. (2021). Examining factors that boost intention and loyalty to use fintech post-COVID-19 lockdown as a new normal behavior. Heliyon, 7(8), e07821. DOI: 10.1016/j.heliyon.2021.e07821
7. Najib, M., Ermawati, W. J., Fahma, F., Endri, E., & Suhartanto, D. (2021). Fintech in the small food business and its relation with open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1). DOI: 10.3390/joitmc7010088
8. Ng, D., Kauffman, R. J., Griffin, P., & Hedman, J. (2021). Can we classify cashless payment solution implementations at the country level? Electronic commerce research and applications, 46, 101018. DOI: 10.1016/j.elerap.2020.101018
9. Nugraha, D. P., Setiawan, B., Nathan, R. J., & Fekete-Farkas, M. (2022). Fintech Adoption Drivers for Innovation for SMEs in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(4). DOI: 10.3390/joitmc8040208
10. Pylaeva, I. S., Podshivalova, M. V., Alola, A. A., Podshivalov, D. V., & Demin, A. A. (2022). A new approach to identifying high-tech manufacturing SMEs with sustainable technological development: Empirical evidence. Journal of Cleaner Production, 363. DOI: 10.1016/j.jclepro.2022.132322
11. Renduchintala, T., Alfauri, H., Yang, Z., Pietro, R. Di, & Jain, R. (2022). A survey of blockchain applications in the fintech sector. Journal of Open Innovation: Technology, Market, and Complexity, 8(4), 185. DOI: .3390/joitmc8040185
12. Setiawan, B., Nugraha, D. P., Irawan, A., Nathan, R. J., & Zoltan, Z. (2021). User innovativeness and fintech adoption in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 188. DOI: .3390/joitmc7030188
13. Shao, F. (2022). New energy industry financial technology based on machine learning to help rural revitalization. Energy Reports, 8, 13970–13978. DOI: 10.1016/j.egyr.2022.10.001

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to cite

Vella, A., Pamungkas, W. S., & Surwanti, A. (2023). A systematic review and bibliometric analysis of mobile payment services in fintech and business. Multidisciplinary Reviews, 7(2), 2024029. https://doi.org/10.31893/multirev.2024029

[1] Chen, Y., & Chang, S. (2021). The effect of influencer influence on recommendation intention: focused on tiktok live commerce in China. International Journal of Advanced Science and Convergence, 3(3), 15–26. DOI: 10.22662/ijasc.2021.3.3.015

[2] Gao, J. (2022). Has COVID-19 hindered small business activities? the role of fintech. Economic Analysis and Policy, 74, 297–308. DOI: 10.1016/j.eap.2022.02.008

[3] Junarsin, E., Pelawi, R. Y., Kristanto, J., Marcelin, I., & Pelawi, J. B. (2023). Does fintech lending expansion disturb financial system stability? evidence from Indonesia. Heliyon, 118159. DOI: 10.1016/j.heliyon.2023.e18384

[4] Kang, J. (2018). Mobile payment in fintech environment: trends, security challenges, and services. Human-Centric Computing and Information Sciences, 8(1). DOI: 10.1186/s13673-018-0155-4

[5] Kilay, A. L., Simamora, B. H., & Putra, D. P. (2022). The influence of e-payment and e-commerce services on supply chain performance: implications of open innovation and solutions for the digitalization of micro, small, and medium enterprises (MSMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(3). DOI: 10.3390/joitmc8030119

[6] Le, M. T. H. (2021). Examining factors that boost intention and loyalty to use fintech post-COVID-19 lockdown as a new normal behavior. Heliyon, 7(8), e07821. DOI: 10.1016/j.heliyon.2021.e07821

[7] Najib, M., Ermawati, W. J., Fahma, F., Endri, E., & Suhartanto, D. (2021). Fintech in the small food business and its relation with open innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1). DOI: 10.3390/joitmc7010088

[8] Ng, D., Kauffman, R. J., Griffin, P., & Hedman, J. (2021). Can we classify cashless payment solution implementations at the country level? Electronic commerce research and applications, 46, 101018. DOI: 10.1016/j.elerap.2020.101018

[9] Nugraha, D. P., Setiawan, B., Nathan, R. J., & Fekete-Farkas, M. (2022). Fintech Adoption Drivers for Innovation for SMEs in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(4). DOI: 10.3390/joitmc8040208

[10] Pylaeva, I. S., Podshivalova, M. V., Alola, A. A., Podshivalov, D. V., & Demin, A. A. (2022). A new approach to identifying high-tech manufacturing SMEs with sustainable technological development: Empirical evidence. Journal of Cleaner Production, 363. DOI: 10.1016/j.jclepro.2022.132322

[11] Renduchintala, T., Alfauri, H., Yang, Z., Pietro, R. Di, & Jain, R. (2022). A survey of blockchain applications in the fintech sector. Journal of Open Innovation: Technology, Market, and Complexity, 8(4), 185. DOI: .3390/joitmc8040185

[12] Setiawan, B., Nugraha, D. P., Irawan, A., Nathan, R. J., & Zoltan, Z. (2021). User innovativeness and fintech adoption in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 188. DOI: .3390/joitmc7030188

[13] Shao, F. (2022). New energy industry financial technology based on machine learning to help rural revitalization. Energy Reports, 8, 13970–13978. DOI: 10.1016/j.egyr.2022.10.001

Abstract

References

How to cite