Bibliometric analysis of organizational commitment on intention to leave in the banking sector

Purnamaningtyas Kusuma Dewi; Heru Kurnianto Tjahjono; Nuryakin

doi:10.31893/multirev.2024004

Keywords:

Organizational commitment

Abstract

The author conducted this research to know trend analysis of organizational commitment" on intention to leave in the banking sector. This research was conducted by searching the Scopus database, using the keyword "Organizational Commitment", “Intention to Leave” and “Bank”. From the search results, a descriptive analysis was carried out based on the year of publication, number of publications, document sources, country of publication, type of document, and field of research. In the next step, the data that has been obtained is exported in RIS format. The exported data was then processed and analyzed using VOSviewer software to determine the bibliometric map "Organizational Commitment" on “Intention to Leave” in “Bank”. The development of the "Organizational Commitment" on “Intention to Leave” in “Bank” research in 1999-2020 shows that the trend of research results tends to fluctuate. The country that publishes the most oganizational commitment, intention to leave, and bank is the Indonesia. Judging from the subject area, dominated by Business, Management and Accounting with 6 articels. Through network visualization, it is shown that the relationship between nodes (edges) is shown by lines between nodes. The more relationship lines between nodes, the closer the relationship between documents. Meanwhile, with density visualization, it is shown that, if the visualized color is getting yellower then the topic has been studied a lot, and if it is greener then the topic is rarely researched.
References
1. Adlini MN, Dinda AH, Yulinda S, Chotimah O, Merliyana, JS (2022) Metode Penelitian Kualitatif Studi Pustaka. Edumaspul - Jurnal Pendidikan, 974-980. DOI: 10.33487/edumaspul.v6i1.3394
2. Al Balushi A, Nawaz N, Jurcic A, Gajenderan V (2022) Role of organizational commitment in career growth and turnover intention in public sector of Oman. PLoS ONE, 17(5 May), e0265535. DOI: 10.1371/journal.pone.0265535
3. Artiningrum B, Satrya A (2016) Analisis Pengaruh Career Management, Training Satisfaction, Pay Satisfaction Terhadap Turnover Intention Dan Peran Mediasi Organizational Engagement Pada Karyawan Sektor Perbankan. Jurnal Manajemen dan Bisnis Sriwijaya Vol.14 No.3, 337-352. DOI: 10.29259/jmbs.v14i3.3992
4. Dahri NW, Tjahjono HK, Muafi M, Prajogo W (2023) The Influence of Workplace Envy on Turnover Intention: The Mediating Role of Negative Emotion and Perception of Injustice. Calitatea, 24(193), 28-38. DOI:10.47750/QAS/24.193.04
5. Durkin M, Bennett H (1999) Employee commitment in retail banking: identifying and exploring hidden dangers. International Journal of Bank Marketing, Vol. 17 No. 3, 124-137. DOI: 10.1108/02652329910269239
6. Gunawan S, Premananto G, Sulistiawan J (2013) Pengaruh Self Congruity, Performance Dan Alternative Attractiveness Terhadap Turnover Intention Dimediasi Oleh Kepuasan Kerja Dan Komitmen Organisasional Pada Karyawan Marketing Industri Perbankan Surabaya. Jurnal Ekonomi dan Bisnis Tahun XXIII, 172-188. DOI: 10.20473/jeba.V23I22013.%25p
7. Handoko T, Soeling PD (2020) Analisa Penyebab Turnover Intention Karyawan Pada Sektor Perbankan Syariah. Syntax Idea, Vol. 2, No. 9, 676-689. DOI: 10.46799/syntax-idea.v2i9.562
8. Helen D (2014, May 15) Bisnis.com. Retrieved from Survei SDM Perbankan: Turn Over Karyawan 15%, Motif Utamanya Cari Tunjangan Lebih Menjanjikan: https://finansial.bisnis.com/read/20140515/90/228134/survei-sdm-perbankan-turn-over-karyawan-15-motif-utamanya-cari-tunjangan-lebih-menjanjikan
9. Hussain T, Asif F (2012) Is Employees' Turnover Intention Driven By Organizational Commitment add Perceived Organizational Support. Journal of Quality and Technology Management, 1-10
10. Islam T, Khan S, Ahmad U, Ahmed I (2013) Organizational learning culture and leader-member exchange quality: The way to enhance organizational commitment and reduce turnover intentions. Learning Organization, 20(4-5), 322–337. DOI: 10.1108/TLO-12-2012-0079
11. Liu Y, Loi R, Ngo Hy (2020) Linking organizational social exchange to intention to leave: Does normative commitment matter? The International Journal of Human Resource Management, 31(13), 1663-1683. DOI:10.1080/09585192.2017.1423097
12. Mahendra VP (2017) Pengaruh Komitmen Karir Dan Motivasi Karir Terhadap Kesuksesan Karir Subjektif Karyawan Pada PT BANK BTN Bekasi. JURNAL MANAJEMEN, 170-180. DOI: 10.25170/jm.v14i2.787
13. Manuel GP, Rahyuda AG (2015) Pengaruh Kepuasan Kerja, Komitmen Afektif, Komitmen Kalkulatif, Dan Komitmen Normatif Terhadap Turnover Intention Di Ayodya Resort Bali. E-Jurnal Manajemen Unud, Vol. 4, No. 8, 2243-2268. ISSN: 2302-8912
14. Mashadi, Irawan R (2017) Model Struktural Minat Mahasiswa Berkarir di Bidang Perbankan Syariah Sebagai Dasar Pengembangan Proses Pembelajaran. Jurnal Analisis Sistem Pendidikan Tinggi, ISSN: 2580 – 5339, Volume 1 Nomor 1, 1-10. DOI:10.36339/jaspt.v1i1.19
15. Meyer JP, Allen NJ (1997) Commitment in the workplace: Theory, research, and application. Sage. DOI: 10.4135/9781452231556
16. Meyer JP, Stanley DJ, Herscovitch L, Topolnytsky L (2002) Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of vocational behavior, 61(1), 20-52. DOI: 10.1006/jvbe.2001.1842
17. Mobley WH, Hand HH, Griffeth R, Meglino Bm (1979) A Review and Conceptual Analysis of the Employee Turnover Process. Psychological Bulletin 86(3), 493-522. DOI:10.1037/0033-2909.86.3.493
18. Nurdin BV, Hutagalung SS, Yulianto, Kurniawan CR, Hermawan D (2020) Bibliometric Analysis on Governance Index Topics Using Scopus Database and Vosviewer. Journal of Physics: Conference Series , 1-8. DOI: 10.1088/1742-6596/1933/1/012047
19. Omotayo O, Anthonia A, Hezekiah F, Odunayo S, Opeyemi O, Odion EI (2020) Diversity management and organisational performance in deposit money banks in Nigeria. Cogent Business and Management, 7(1), 1836751. DOI: 10.1080/23311975.2020.1836751
20. Otoritas Jasa Keuangan (2023, January 10) Siaran Pers: Kinerja Perbankan yang Kuat dan Stabil Dorong Optimisme di Tengah Gejolak Global. Retrieved from Berita Dan Kegiatan/Siaran Pers : https://ojk.go.id/id/berita-dan-kegiatan/siaran-pers/Pages/Kinerja-Perbankan-yang-Kuat-dan-Stabil-Dorong-Optimisme-di-Tengah-Gejolak-Global.aspx
21. Palupi M, Tjahjono HK (2017) Catatan Tentang Studi Keadilan Distributif, Komitmen Afektif Dan Dampaknya Pada Perilaku Retaliasi. Jurnal Riset Manajemen Dan Bisnis Fakultas Bisnis Universitas Kristen Duta Wacana Yogyakarta, 121-128. ISSN : 1907-7343. DOI: 10.21460/jrmb
22. Rosanti FA, Udin (2022) Organizational Culture in University: A Bibliometric Analysis. The Asian Institute of Research, 130-138. DOI: 10.31014/aior.1992.05.03.442
23. Sani A, Soetjipto B (2016) Organizational justice and the role of organizational commitment in mediating the effect of job satisfaction on intention to leave (a study at bank syariah mandiri in malang). International Journal of Economic Research, 13(2), 587-601. ISSN: 0972-9380
24. Satwari T, Al Musadieq M, Afrianty TW (2016) Pengaruh Komitmen Organisasional Terhadap Turnover Intention (Survei pada Karyawan Hotel Swiss-Belinn Malang). Jurnal Administrasi Bisnis (JAB) Vol. 40 No. 2, 177-186
25. Soleman M, Armanu AS, Sudjatno (2020) Islamic job satisfaction, organizational commitment, and intention to leave: Moderating role of Islamic work ethics. Management Science Letters, 10(6), 1359-1368. DOI: 10.5267/j.msl.2019.11.021
26. Tjahjono HK, Fachrunnisa O, Palupi M (2019) Configuration of organisational justice and social capital: their impact on satisfaction and commitment . Int. J. Business Excellence, Vol. 17, No. 3, 336-360. DOI: 10.1504/IJBEX.2019.097957
27. Tumbelaka SS, Kaligis JN (2023) Budaya Organisasi dalam Kepuasan Kerja, Komitmen Organisasi dan Intention to Leave. Cirebon: PT Arr Rad Pratama.
28. Yuliyana MD (2013). Penerapan manajemen karir dalam rangka peningkatan komitmen karir karyawan PT. PLN (Persero) Tbk. Distribusi Jawa Timur APP Malang.
29. Zahroh R, Sudibya GA (2016) Pengaruh Komitmen Organisasi Dan Konflik Kerja- Keluarga Terhadap Intention To Quit Karyawan Pada Restoran Kudeta Di Seminyak Kuta. E-Jurnal Manajemen Unud, Vol. 5, No.1, 149-175. ISSN: 2302-8912
30. Zhou W, Zhao Q, Jiang N, Lin P (2022) Organizational career management in the new career era: scale development and validation. Asia Pacific Journal of Human Resources, 60(4), 764–787. DOI: 10.1111/1744-7941.12330

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to cite

Dewi, P. K., Tjahjono, H. K., & Nuryakin. (2023). Bibliometric analysis of organizational commitment on intention to leave in the banking sector. Multidisciplinary Reviews, 7(1), 2024004. https://doi.org/10.31893/multirev.2024004

[1] Adlini MN, Dinda AH, Yulinda S, Chotimah O, Merliyana, JS (2022) Metode Penelitian Kualitatif Studi Pustaka. Edumaspul - Jurnal Pendidikan, 974-980. DOI: 10.33487/edumaspul.v6i1.3394

[2] Al Balushi A, Nawaz N, Jurcic A, Gajenderan V (2022) Role of organizational commitment in career growth and turnover intention in public sector of Oman. PLoS ONE, 17(5 May), e0265535. DOI: 10.1371/journal.pone.0265535

[3] Artiningrum B, Satrya A (2016) Analisis Pengaruh Career Management, Training Satisfaction, Pay Satisfaction Terhadap Turnover Intention Dan Peran Mediasi Organizational Engagement Pada Karyawan Sektor Perbankan. Jurnal Manajemen dan Bisnis Sriwijaya Vol.14 No.3, 337-352. DOI: 10.29259/jmbs.v14i3.3992

[4] Dahri NW, Tjahjono HK, Muafi M, Prajogo W (2023) The Influence of Workplace Envy on Turnover Intention: The Mediating Role of Negative Emotion and Perception of Injustice. Calitatea, 24(193), 28-38. DOI:10.47750/QAS/24.193.04

[5] Durkin M, Bennett H (1999) Employee commitment in retail banking: identifying and exploring hidden dangers. International Journal of Bank Marketing, Vol. 17 No. 3, 124-137. DOI: 10.1108/02652329910269239

[6] Gunawan S, Premananto G, Sulistiawan J (2013) Pengaruh Self Congruity, Performance Dan Alternative Attractiveness Terhadap Turnover Intention Dimediasi Oleh Kepuasan Kerja Dan Komitmen Organisasional Pada Karyawan Marketing Industri Perbankan Surabaya. Jurnal Ekonomi dan Bisnis Tahun XXIII, 172-188. DOI: 10.20473/jeba.V23I22013.%25p

[7] Handoko T, Soeling PD (2020) Analisa Penyebab Turnover Intention Karyawan Pada Sektor Perbankan Syariah. Syntax Idea, Vol. 2, No. 9, 676-689. DOI: 10.46799/syntax-idea.v2i9.562

[8] Helen D (2014, May 15) Bisnis.com. Retrieved from Survei SDM Perbankan: Turn Over Karyawan 15%, Motif Utamanya Cari Tunjangan Lebih Menjanjikan: https://finansial.bisnis.com/read/20140515/90/228134/survei-sdm-perbankan-turn-over-karyawan-15-motif-utamanya-cari-tunjangan-lebih-menjanjikan

[9] Hussain T, Asif F (2012) Is Employees' Turnover Intention Driven By Organizational Commitment add Perceived Organizational Support. Journal of Quality and Technology Management, 1-10

[10] Islam T, Khan S, Ahmad U, Ahmed I (2013) Organizational learning culture and leader-member exchange quality: The way to enhance organizational commitment and reduce turnover intentions. Learning Organization, 20(4-5), 322–337. DOI: 10.1108/TLO-12-2012-0079

[11] Liu Y, Loi R, Ngo Hy (2020) Linking organizational social exchange to intention to leave: Does normative commitment matter? The International Journal of Human Resource Management, 31(13), 1663-1683. DOI:10.1080/09585192.2017.1423097

[12] Mahendra VP (2017) Pengaruh Komitmen Karir Dan Motivasi Karir Terhadap Kesuksesan Karir Subjektif Karyawan Pada PT BANK BTN Bekasi. JURNAL MANAJEMEN, 170-180. DOI: 10.25170/jm.v14i2.787

[13] Manuel GP, Rahyuda AG (2015) Pengaruh Kepuasan Kerja, Komitmen Afektif, Komitmen Kalkulatif, Dan Komitmen Normatif Terhadap Turnover Intention Di Ayodya Resort Bali. E-Jurnal Manajemen Unud, Vol. 4, No. 8, 2243-2268. ISSN: 2302-8912

[14] Mashadi, Irawan R (2017) Model Struktural Minat Mahasiswa Berkarir di Bidang Perbankan Syariah Sebagai Dasar Pengembangan Proses Pembelajaran. Jurnal Analisis Sistem Pendidikan Tinggi, ISSN: 2580 – 5339, Volume 1 Nomor 1, 1-10. DOI:10.36339/jaspt.v1i1.19

[15] Meyer JP, Allen NJ (1997) Commitment in the workplace: Theory, research, and application. Sage. DOI: 10.4135/9781452231556

[16] Meyer JP, Stanley DJ, Herscovitch L, Topolnytsky L (2002) Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of vocational behavior, 61(1), 20-52. DOI: 10.1006/jvbe.2001.1842

[17] Mobley WH, Hand HH, Griffeth R, Meglino Bm (1979) A Review and Conceptual Analysis of the Employee Turnover Process. Psychological Bulletin 86(3), 493-522. DOI:10.1037/0033-2909.86.3.493

[18] Nurdin BV, Hutagalung SS, Yulianto, Kurniawan CR, Hermawan D (2020) Bibliometric Analysis on Governance Index Topics Using Scopus Database and Vosviewer. Journal of Physics: Conference Series , 1-8. DOI: 10.1088/1742-6596/1933/1/012047

[19] Omotayo O, Anthonia A, Hezekiah F, Odunayo S, Opeyemi O, Odion EI (2020) Diversity management and organisational performance in deposit money banks in Nigeria. Cogent Business and Management, 7(1), 1836751. DOI: 10.1080/23311975.2020.1836751

[20] Otoritas Jasa Keuangan (2023, January 10) Siaran Pers: Kinerja Perbankan yang Kuat dan Stabil Dorong Optimisme di Tengah Gejolak Global. Retrieved from Berita Dan Kegiatan/Siaran Pers : https://ojk.go.id/id/berita-dan-kegiatan/siaran-pers/Pages/Kinerja-Perbankan-yang-Kuat-dan-Stabil-Dorong-Optimisme-di-Tengah-Gejolak-Global.aspx

[21] Palupi M, Tjahjono HK (2017) Catatan Tentang Studi Keadilan Distributif, Komitmen Afektif Dan Dampaknya Pada Perilaku Retaliasi. Jurnal Riset Manajemen Dan Bisnis Fakultas Bisnis Universitas Kristen Duta Wacana Yogyakarta, 121-128. ISSN : 1907-7343. DOI: 10.21460/jrmb

[22] Rosanti FA, Udin (2022) Organizational Culture in University: A Bibliometric Analysis. The Asian Institute of Research, 130-138. DOI: 10.31014/aior.1992.05.03.442

[23] Sani A, Soetjipto B (2016) Organizational justice and the role of organizational commitment in mediating the effect of job satisfaction on intention to leave (a study at bank syariah mandiri in malang). International Journal of Economic Research, 13(2), 587-601. ISSN: 0972-9380

[24] Satwari T, Al Musadieq M, Afrianty TW (2016) Pengaruh Komitmen Organisasional Terhadap Turnover Intention (Survei pada Karyawan Hotel Swiss-Belinn Malang). Jurnal Administrasi Bisnis (JAB) Vol. 40 No. 2, 177-186

[25] Soleman M, Armanu AS, Sudjatno (2020) Islamic job satisfaction, organizational commitment, and intention to leave: Moderating role of Islamic work ethics. Management Science Letters, 10(6), 1359-1368. DOI: 10.5267/j.msl.2019.11.021

[26] Tjahjono HK, Fachrunnisa O, Palupi M (2019) Configuration of organisational justice and social capital: their impact on satisfaction and commitment . Int. J. Business Excellence, Vol. 17, No. 3, 336-360. DOI: 10.1504/IJBEX.2019.097957

[27] Tumbelaka SS, Kaligis JN (2023) Budaya Organisasi dalam Kepuasan Kerja, Komitmen Organisasi dan Intention to Leave. Cirebon: PT Arr Rad Pratama.

[28] Yuliyana MD (2013). Penerapan manajemen karir dalam rangka peningkatan komitmen karir karyawan PT. PLN (Persero) Tbk. Distribusi Jawa Timur APP Malang.

[29] Zahroh R, Sudibya GA (2016) Pengaruh Komitmen Organisasi Dan Konflik Kerja- Keluarga Terhadap Intention To Quit Karyawan Pada Restoran Kudeta Di Seminyak Kuta. E-Jurnal Manajemen Unud, Vol. 5, No.1, 149-175. ISSN: 2302-8912

[30] Zhou W, Zhao Q, Jiang N, Lin P (2022) Organizational career management in the new career era: scale development and validation. Asia Pacific Journal of Human Resources, 60(4), 764–787. DOI: 10.1111/1744-7941.12330

Abstract

References

How to cite