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Editor-in-chief
Dr. João Souza-Junior
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Quarterly
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Every sector and organisation in the world has been significantly impacted by the early 2020 coronavirus (COVID-19) outbreak, which has also changed how people live and work. All these...
Published in 15 September 2023
It is believed that various nations, including France, Spain, and Italy, have been impacted by the ongoing conflict between Russia and Ukraine. Given its weak...
Published in 13 September 2023
Service quality and customer satisfaction are the most sought-after research topics among marketing scholars. The study performs a bibliometric analysis of service quality and customer...
Published in 13 September 2023
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