Organisational citizenship and firm performance: Comparative analysis of male and female

Oseremen Ebhote; Rebecca Omosefe Dabor

Keywords:

Civic, virtue, Loyalty, Organisational, Gender.

Abstract

The objective of this study is to ascertain the effect of organisational citizenship behavior on performance of DMBs employing a comparative gender analysis dimensionality. The population of the study comprises all staff of deposit money bank in Auchi. The study employed random sampling technique to select three hundred and seventy-five staff from the entire population. This study employed multivariate regression technique to analyze data gathered from the field. The findings revealed that compliance to organisational norms has no significant impact on organisational performance. The result further revealed that Individual initiative has a negative effect on performance of DMBs in Auchi. Furthermore, the result revealed that loyalty has a positive effect on performance of DMBs in Auchi. Finally, the result revealed that there is a significant difference between the effect of organisational citizenship behavior exhibited by male and female on the performance of DMBs in Auchi. This study recommended that DMBs should ensure that level of compliance of staff is improved unto in order to engender organisational performance.
References
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19. Berglund V J, Sevä I, Strandh M. Subjective well-being and job satisfaction among self-employed and regular employees: does personality matter differently? Journal of Small Business & Entrepreneurship, 2016: 28(1), 55-73.
20. Tamunomiebi, MD, Onah GO. Organisational citizenship behaviour: A critical review of its development in a diversity driven workplace. The Strategic Journal of Business & Change Management, 2019: 6(1), 41-60.
21. De Geus CJ, Ingrams A, Tummers L, Pandey SK. Organisational citizenship behavior in the public sector: A systematic literature review and future research agenda. Public Administration Review, 2020: 80 (2), 259-270.
22. Anglin AH, Kincaid PA, Short JC, Allen DG. Role theory perspectives: past, present, and future applications of role theories in management research. Journal of Management, 2022: 48(6), 1469-1502.
23. Bandura A.. Social learning theory. Englewood Cliffs, NJ: Prentice Hall. 1977.
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25. Eagly AH, Karau SJ. Role congruity theory of prejudice toward female leaders. Psychological review, 2002: 109(3), 573.
26. Bullough A, Guelich U, Manolova TS, Schjoedt L. Women’s entrepreneurship and culture: gender role expectations and identities, societal culture, and the entrepreneurial environment. Small Business Economics, 2022: 58(2), 985-996
27. Eagly AH, Wood W, Diekman AB. Social role theory of sex differences and similarities: A current appraisal. The developmental social psychology of gender, 2000: 12(174), 9781410605245-12.

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to cite

Ebhote, O., & Dabor, R. O. (2025). Organisational citizenship and firm performance: Comparative analysis of male and female. Humanities Journal, 1(| Accepted Articles). Retrieved from https://malque.pub/ojs/index.php/hj/article/view/7026

[1] Allen T, Jang S. Gender and Organisational Citizenship Behavior. 10.1093/oxfordhb/9780190219000.013.12.

[2] Organ D. Organisational Citizenship Behavior. International Encyclopedia of the Social & Behavioral Sciences. 2015: 10.1016/B978-0-08-097086-8.22031-X.

[3] Andrade C, Neves PC. Perceived organisational support, coworkers’ conflict and organisational citizenship behavior: The mediation role of work-family conflict. Administrative Sciences, 2022: 12(1), 20.

[4] Allen TD, French KA, Poteet ML. Women and career advancement: Issues and opportunities. Organisational Dynamics, 2016: 45(3), 206-216.

[5] Babalola MT, Bligh MC, Ogunfowora B, Guo L, Garba OA. The mind is willing, but the situation constrains: Why and when leader conscientiousness relates to ethical leadership. Journal of Business Ethics, 2019:155, 75-89.

[6] Adisa TA, Aiyenitaju O, Adekoya OD. The work–family balance of British working women during the COVID-19 pandemic. Journal of Work-Applied Management. 2021.

[7] Hanek KJ, Garcia SM. (Barriers for women in the workplace: A social psychological perspective. Social and Personality Psychology Compass, 2022: 16(10), e12706.

[8] Afram J, Manresa A, Mas MM. The impact of employee empowerment on organisational performance: The mediating role of employee engagement and organisational citizenship behaviour. Intangible Capital, 2022: 18(1), 96-119.

[9] Tomasetto C. Gender stereotypes, anxiety, and math outcomes in adults and children. In Mathematics Anxiety. 2019: 178-189.

[10] Alsaker FD, Kroger J. Self-concept, self-esteem, and identity. In Handbook of adolescent development, Psychology Press.2020, 90-117.

[11] Schmader T. Gender inclusion and fit in STEM. Annual Review of Psychology, 2023: 74, 219-243.

[12] Eagly AH, Wood W. Janet Taylor Spence: Innovator in the study of gender. Sex Roles, 2017: 77, 725-733.

[13] Bolino MC, Grant AM. The bright side of being prosocial at work, and the dark side, too: A review and agenda for research on other-oriented motives, behavior, and impact in organisations. Academy of Management Annals, 2016:10(1), 599-670.

[14] Perry DG, Pauletti RE, Cooper PJ. Gender identity in childhood: A review of the literature. International Journal of Behavioral Development, 2019: 43(4), 289-304.

[15] Ocampo L, Acedillo V, Bacunador AB, Balo CC, Lagdameo YJ, Tupa NS. A historical review of the development of organisational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 2018: 47(4), 821-862.

[16] Podsakoff PM, MacKenzie, SB, Moorman RH, Fetter R. Organisational citizenship behavior and organisational performance: A meta-analysis. Journal of Applied Psychology, 2020: 85(1), 135-151.

[17] Ridgeway CL, Markus HR, The Significance of Status: What It Is and How It Shapes Inequality. RSF: The Russell Sage Foundation Journal of the Social Sciences, 8(7),

[18] Risman, B. J. Gender as a social structure. 2018:19-43). Springer International Publishing.

[19] Berglund V J, Sevä I, Strandh M. Subjective well-being and job satisfaction among self-employed and regular employees: does personality matter differently? Journal of Small Business & Entrepreneurship, 2016: 28(1), 55-73.

[20] Tamunomiebi, MD, Onah GO. Organisational citizenship behaviour: A critical review of its development in a diversity driven workplace. The Strategic Journal of Business & Change Management, 2019: 6(1), 41-60.

[21] De Geus CJ, Ingrams A, Tummers L, Pandey SK. Organisational citizenship behavior in the public sector: A systematic literature review and future research agenda. Public Administration Review, 2020: 80 (2), 259-270.

[22] Anglin AH, Kincaid PA, Short JC, Allen DG. Role theory perspectives: past, present, and future applications of role theories in management research. Journal of Management, 2022: 48(6), 1469-1502.

[23] Bandura A.. Social learning theory. Englewood Cliffs, NJ: Prentice Hall. 1977.

[24] Bandura A, Hall P. Albert bandura and social learning theory. Learning theories for early years practice, 2016: 63-65.

[25] Eagly AH, Karau SJ. Role congruity theory of prejudice toward female leaders. Psychological review, 2002: 109(3), 573.

[26] Bullough A, Guelich U, Manolova TS, Schjoedt L. Women’s entrepreneurship and culture: gender role expectations and identities, societal culture, and the entrepreneurial environment. Small Business Economics, 2022: 58(2), 985-996

[27] Eagly AH, Wood W, Diekman AB. Social role theory of sex differences and similarities: A current appraisal. The developmental social psychology of gender, 2000: 12(174), 9781410605245-12.

Abstract

References

How to cite